Online help is provided for the following topics:

The Academy Store: Help with placing and changing online orders for Academy products

Browsers and the Internet: Step-by-step instructions for updating and configuring browsers as well as setting bookmarks and home pages

Calendar: Answers frequently asked questions about and provides information on how to use the ophthalmic events calendar.

Change Your Password: Form to update this part of your account

Contacts: Frequently requested Academy phone, address and e-mail contact information

Linking Your Usernames and Passwords: Provides information on how to link logins for different Academy areas to your main Web site log in

Navigating the Site: Tips on navigating and searching the site

O.N.E. Network: Tutorials, FAQs and Help on using the new Ophthalmic News & Education (O.N.E.^TM) Network.

Product Support: Information and FAQs for Academy CD-ROMs, including the BCSC, Eye Care Skills and the Member Directory

Registration and Login: Information about gaining access to the site, log in, member ids and passwords, changing your password, registration, and types of membership

Troubleshooting FAQs: A comprehensive list of all topics included in this help section

Viewing of Online Purchased Products: Online purchased products can be accessed from the left hand menu bar in the Academy Store.

Additional Assistance

To report problems you are having with the Web site, send e-mail to webmaster@aao.org. Include in the body of your e-mail:

• Username and Password
• Browser version and platform
• Copy and paste error message (if any)
• Short description of the problem you are having