You may not realize that your practice is a “brand”. Many organizations spend millions of dollars every year to develop their brand and increase sales and customer retention. An ophthalmology practice, no matter how large or small, IS a brand. Your patients ARE customers. What do they think of when they see or hear your name? In other words – how powerful is your brand?
AAOE is pleased to present Scott Deming to help you create the Ultimate Patient Experience. Scott will show you how to engender the most loyal patients and the most powerful brand in your area – helping your practice thrive in a continually changing healthcare world.
Scott’s presentation “Creating the Ultimate Patient Experience” will take you on a fast-paced, high-energy path to creating the ultimate customer experience and building your powerful, emotional and sustainable brand. He will help you identify the changes you can implement immediately to dramatically increase patient satisfaction.
Scott Deming is a seasoned communications and marketing professional with over thirty years of corporate experience and over twenty years as owner/operator of a national advertising and marketing firm. Now, he transcends the traditional brand building concept to a unique and unexpected level with the highly popular “Creating the Ultimate Patient Experience.”
Free program: Come early as seating is on a space-limited basis.