Efficiency and improved performance are your main motivations behind any capital investment decision. A common mistake with new medical facilities is to approach the design as if it were an architectural project. While these are important considerations, you must not lose sight of your overall goal—to develop a facility that improves patient flow and helps to capture revenue of ancillary services or products. Continue reading.
The use of technology in ophthalmology practices is widespread when it comes to the medical side of the practice. But in other areas of your practices, technology lags behind.
For instance, have you ever counted:
We have measured all these things — and you would be amazed at how much time is consumed by these tasks every day. Technology is readily available that could return that time to the practice to be used more effectively. Continue reading.
How do you improve patient flow, keep staff motivated and ensure quality patient care in the midst of decreasing reimbursements that can lead to staff downsizing? Cross-training is one way to resolve these challenges. Learn how to successfully implement a cross-training program so employees are able to perform different roles and reduce patient cycle time.Order CD-ROM with synchronized Power Point slides and audio or 60 day on-demand multimedia recording of the webinar.
Surveys repeatedly show that extended wait times are a major source of patient dissatisfaction. Why is patient satisfaction so important? According to Press Ganey, the leader in patient satisfaction measurement and improvement, it is critical to medical practices because it can lead to more success and profitability.
Scott E. Brodie, MD, PhD, professor of ophthalmology at the Mount Sinai School of Medicine discusses the causes of prolonged patient wait times and the strategies which can be implemented immediately to minimize them.