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Yo Info

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November/December 2013

YO Info™ is the American Academy of Ophthalmology's newsletter for young ophthalmologists (YOs) — those in training as well as in their first few years in practice.

This newsletter provides YOs with information about practice management, coding and insurance questions, balancing work and family, and many other issues relevant to YOs. You'll also learn more about resources and services that are already available to you from the American Academy of Ophthalmology and the American Academy of Ophthalmic Executives (AAOE).

12 Questions to Ask When Hiring Billing Staff
Ophthalmologists rely on billing staff to help keep the office compliant and maximize reimbursement. When recruiting billing staff, many practices look for applicants with little or no billing experience, thinking that if they are trained in-house, they won’t bring any noncompliant ideas to the practice. However, if you would prefer someone who can hit the ground running, here are 12 questions to test an applicant’s coding savvy.

Practice Management
Using Technology to Improve Your Practice Flow and Efficiency
The use of technology in ophthalmology is widespread when it comes to the medical side of the practice. But in other areas of your practice, technology lags behind. This article introduces you to the technology your practice could use to improve patient flow — particularly patient access and interoffice communication.

Annual Meeting
Found: Answers to a Third-Year Resident’s Most Pressing Question
As I was getting my daily cardio workout walking from one end of the colossal New Orleans convention center to the other, the words of American Academy of Ophthalmology President Paul Sternberg, MD, remained in my mind. “Most strategic plans fail because there is inadequate follow-through.” 

Tchoupitoulas to Terpsichore: 2013 YO Program + Lagniappe
After escaping residency in 2011, I entered a time-warp and suddenly found myself at the 2013 Academy meeting on a Sunday morning, armed with just a chicory coffee and fresh corporate-swag pen. Despite The Big Easy’s enticing Saturday night entertainment, the young ophthalmologists’ program, “It’s YO World - Jumpstart YOur Career,” proved the place to be. The program’s pertinent takeaways are too numerous to list. Nonetheless, I shall attempt to recite some of the highlights with play-by-play interjections. I hope you find it both informative and entertaining.

Something for Everyone: A Resident Reports on Her First Annual Meeting
I laid back in my seat, hoping for a long-awaited nap after the excitement of my first Academy meeting. However, the older gentleman sitting next to me noticed my Academy swag and stole away my nap with what ended up being a hearty discussion on ophthalmology across the generations.

How to Provide Great Patient Care in the Digital Age
Consider this scenario. During the middle of a busy, 80-patient day, you sit down in your office to take a break and glance at your iPad to find emails from a new patient who tracked down your private contact information to explain why WebMD assures him that he’s somehow contracted the rarest, deadliest eye disease on the planet. What happened to the house call?

From Small-Town Doctor to World-Class Leader: An Interview With H. Dunbar Hoskins Jr., MD
Twenty years ago, when he decided to take a pay cut and move from an internationally recognized glaucoma practice to a largely administrative role with the Academy, H. Dunbar Hoskins Jr., MD, wasn’t aware that he’d go on to lead the organization into the Internet age and through one of it’s most successful periods of expansion. Yet, despite the unknowns and the financial costs, he took a leap of faith — and now all of ophthalmology owes him a debt of gratitude for that.

How Following Your Passions Can Change History: An Interview With Author Andrew Lam, MD
In his new book, Saving Sight, ophthalmologist Andrew Lam, MD, writes, “Always, every single day, I appreciate what those who came before me dreamed, discovered, and suffered to enable me, and doctors like me, to save sight today.” Part history, part memoir, Dr. Lam’s book explores ophthalmologists’ debt to an oftentimes overlooked past as he chronicles the accomplishments — and fates — of 20th-century giants. In this interview, he tells YO Info why he decided to tell their stories.

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Academy Online Community Highlights
YO Info picks the most relevant highlights from recent discussions among your peers.

News in Brief

Featured Academy Resources
 • Latest Focal Points: Evaluation and Management of the Tearing Patient
 • Featured resource: Corticosteroids for Optic Neuritis Treatment Preferred Practice Pattern®
New on EyeWiki
 • Ligneous Conjunctivitis by Veena T. Mathew, MD
 • Ocular Ischemic Syndrome by Dilraj S. Grewal, MD
 • Cystoid Macular Edema by Pooja G. Garg, MD
 • Spectral Domain Optical Coherence Tomography in Glaucoma by Anjum Cheema, MD
 • Filamentary Keratitis by Tova Mannis, MD

View the 2013 YO Program
Miss the revamped YO Program in New Orleans? View the entire session or just the portions that interest you. Hear the talk on leadership by Academy President Paul Sternberg Jr., MD, or review the tips on marketing shared by Randall Wong, MD.

Conquering ICD-10: How to Survive Coding’s Biggest Change in Decades
Physician practices have less than a year to prepare for the biggest change to coding in 30 years: the implementation of the ICD-10-CM code set, which takes effect Oct. 1, 2014. With the change, the health care system moves from ICD-9’s 14,500-code set to nearly 70,000 codes. To help your practice switch to ICD-10 successfully, the Academy and the American Academy of Ophthalmic Executives (AAOE) have developed a number of resources to guide you through the transition. Learn more at