• Make the Most of the Site

  • Contact

    Contact the Academy: Get phone, address and email contact information for specific departments within the Academy.

    Member login, membership status, renewal or benefits: contact Member Services.

    Academy products, purchases, the Academy Store and non-member Web account questions: contact Customer Service.

    To report problems you are having with the website, send email to webmaster@aao.org. Include in the body of your email:

    • Member or customer number (if known).
    • The specific address of the Web page you are having trouble with. Copy this address from your browser's address bar. The address will begin with https://www.aao.org/...
    • Browser version and computer platform.
    • Copy and paste, or screenshot, any error messages you are receiving, and include that in your message.
    • Include a short description of the problem you are having. Any detail is very helpful to actually identifying issues and causes.