AAOE Monthly Focus

Each month, AAOE^® curates a selection of diverse content that addresses a specific practice management challenge. You will find links to articles, videos, forms, upcoming and recorded webinars and other resources to empower your entire practice team.

If you have any questions about using these materials, or have anything you would like to contribute, contact AAOE at aaoe@aao.org.

Coming in October — Going Lean

September — Maximizing Profitability

• NEW Decreasing Appointment Volume: Actionable Steps
• NEW Practice Vital Signs: The Key to Financial Health
  
• NEW Focus on Expenses to Maximize Profits
• AAOE Practice Forms Library: Financial Forms
• Tips for Navigating Pediatric Ophthalmology Insurance Contracts
• How to Choose Between E/M and Eye Visit Codes
• 5 Tips to Maximize Your Practice Revenue
• Office Equipment: Should You Buy or Lease?
• Equipment Corner: 5 Tips to Effectively Manage Your Practice Equipment Assets (Part 1 of 2)
• Equipment Corner: Why Caring for Your Equipment is a Winning Investment Strategy (Part 2 of 2)
• Practice Assets Grow Your Practice Value
• Webinar Recording: RVUs — The Building Blocks of the Medicare Physician Fee Schedule

August — Develop Your Leadership Path

• NEW Nurturing De-Escalating Skills Is a Leadership Responsibility
• NEW Shifting Paradigms: Why Leaders Should Coach More, Lead Less
• Practice Interview: Why You Can and Should Build a DIY Leadership Training Program in Your Practice
• Foundation for a Career in Ophthalmology: Ophthalmic Medical Assistant
• Beginner Practice Administrator? Here’s How I Began My New Career
• Showing Up and Speaking Out! Best Career Advice From 2021 L.E.A.P. Forward
• Successfully Leading Staff Through Change in Your Practice

July — What Young Ophthalmologists (YOs) Need to Know

• NEW The Basics of Effective Compliance
• Gain a Seat at the Table: Business Advice for YOs Transitioning Into Practice
• The Value of Communication in Landing Your Dream Job
• 7 Tips for CV Building for Young Ophthalmologists
• Video: The Top Rules of Ophthalmic Coding, 5-Part Series
• Video: The Real World, 4-Part Series — Job Search & Interview Process, Contract Negotiations, Transitioning Into Practice, Interviewing With Private Equity
• Video: Survive and Thrive: How the Academy Helped Us Successfully Pass a Cataract TPE Audit — An Interview With Julia Lee, JD
• Video: You Just Received an Offer — Now What?
• Webinar Recording: Employment Contracts — Practical Considerations for the Young Ophthalmologist

June — Strategies for Practice Transitions 

• NEW 10 Questions and Answers About Locum Tenens Billing and Reimbursement
• NEW Record Retention After Retirement
• NEW Physician Departures: 4 Medical Professional Liability Tips to Consider
• 5 Tips for New Ophthalmologists — Practical Advice From an Expert Practice Administrator
• What Is AAOE? 5 Tips for YOs Just Starting Practice
• Pop Quiz: Billing for New vs. Established Patients Relating to Practice Transitions
• Billing Exams Without Insurance Credentialing
• Practice Forms: On-boarding, Practice Purchase and Practice Closing Checklists
• Video: Success Factors in Selling an Ophthalmology Practice
• Video: Strategically Grow Your Retina Practice, 3 Key Steps to Success
• Webinar Recording: Transitioning Your Practice — Retiring, Selling or Buying a Practice
• Webinar Recording: Actionable Steps and Considerations When Expanding Retina Practices

May — Exceptional Patient Experience

• NEW How Provider Burnout Diminishes Patient Experience and Delivery of Care
• NEW Seeing Results: Employee Recognition From Patients Boosts the Overall Experience
• NEW 1 Minute Video: If They Only Knew...Setting Patients' Expectations
• NEW Claim Denials and the Patient Experience, Part 2
• NEW Claim Denials and the Patient Experience, Part 1
• What Is Patient-Centered Care?
• 4 Ways to Boost Patient Satisfaction
• Constructing an Ophthalmology-Specific Patient Survey
• 5 Tips to Improve Customer Service
• 5 More Tips to Improve Customer Service
• Webinar Recording: Leading the Patient Experience With Emotional Intelligence
• Webinar Recording: How to Build a Patient-First Culture

April — Recruit, Coach and Retain

• NEW Successful Clinical Team Training, 5-Part Series
• NEW Top Hiring Tips: An Interview With Joanne Mansour
• NEW Writing Employment Ads and Attracting Talent in a Post-Pandemic World
• Best of AAOE-Talk: Staffing Shortages    
• Successfully Leading Staff Through Change in Your Practice
• Video: Set Your Scribe Up for Success
• Video: Intravitreal Injection Documentation Checklist
• Webinar Recording: What Administrators Need to Know — Leading in a Changing Workplace
• Webinar Recording: Uncover the Secrets to Hiring Superstar Medical Staff
• Webinar Recording: Because Nice Matters — Customer Service in a Small Medical Practice
• Course Recording: Addressing the Challenges of Recruiting and Developing Ophthalmic Technicians
• Course Recording: The 5 Step Leadership System

March — Leverage Digital Solutions

• NEW Tech Solutions to Improve Efficiency
• NEW Cures Act: What Health Care Providers Should Know About Information Blocking
• NEW Verify, Then Trust Technology
• NEW Incorporating New Digital Technology to Enhance Your Practice
• 5 Surprising Ways Technology Improves Patient Experience
• Coding for Phone Calls, Internet and Telehealth Consultations
• Emergency Preparedness and Cybersecurity
• Webinar Recording: How Technology Can Improve Patient Experience
• Course Recording: Protect Patients, Practice, and Profits from Ransomware

February — Boost Small Practice Success

• NEWLY UPDATED Practice Management for the Small Ophthalmic Practice
• NEW Strengthening Relationships Will Grow Your Practice
• NEW Small Practice Hat Trick
• Practice Forms Library
• Regulatory Compliance (HIPAA, OSHA, OIG)
• How to Perform Internal Chart Audits in 10 Steps
• MIPS Solo and Small Practice Survival Guide
• Webinar Recording: HIPAA Security Essentials
• Webinar Recording: Proven Tactics for Leading a Successful Small Practice
• Course Recording: Employment Law Basics for the Small Ophthalmology Practice

January — Continuous Coding Improvement

• NEW Proper Coding Begins With Commercial Payer Policies (Part 1 of 2)
• NEW Proper Coding Begins With Commercial Payer Policies (Part 2 of 2)
• NEW Coding Competency Challenge
• EM Documentation
• Are You Bewildered by Bundles? Test Your Coding Competency
• Billing for Ophthalmic Surgery: 10 Steps for Successful Coding
• Tricks of the Trade: Coding for a Pediatric Ophthalmology Practice
• How to Bill for MIGS
• Coding for Injectable Drugs
• Cataract Surgeries Can Be Complex, Coding Doesn’t Have to Be
• Determining the Need for YAG Laser Capsulotomy
• How to Perform Internal Chart Audits in 10 Steps