OCT 01, 2014
Departmental Scorecards Can Improve Staff Morale
The primary function of scorecard reports is to provide a brief snapshot of progress, which will help managers measure performance across the entire company. These reports can be used to evaluate results, provide transparency to staff members regarding company goals, monitor customer behavior and educate staff members regarding strategy and decision-making. When staff members are engaged, they are more likely to be satisfied and productive in their roles.