• Ophthalmologists Business Summit

    Innovations for leading a successful modern practice

    March 24-25, 2018
    Dallas, Texas

    Program Director: Ravi D. Goel, MD

    Exclusively for Academy members.

    Onsite registration available.

    Sponsored, in part, by a grant from Ophthalmic Mutual Insurance Company

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    Saturday Curriculum

    8 to 8:30 a.m. — Breakfast Provided

    Advanced Financial Analysis: Maximizing Profitability

    8:30 to 10:30 a.m.

    Speaker: Ron Rosenberg, PA, MPH, partner, Practice Management Resource Group

    • Understand your financial statements and discern what they say about your business.
    • Monitor your practice’s vital signs by creating a useful dashboard reporting system.
    • Diagnose opportunities and threats using key performance indicators.

    Group activity: Using mock data, attendees will learn the best methods for reading and analyzing financial statements.

    10:30 to 10:45 a.m. — Break

    Your Practice’s Online Reputation: Protecting and Promoting Your Practice

    10:45 to 11:45 a.m.

    Speakers: Ravi Goel, MD; Linda Harrison, PhD, director of risk management, OMIC

    • Understand how social media can transform a practice.
    • Learn to stand out as a “brand” and create recognition.
    • Identify processes to manage your online reputation and drive referrals.
    • Manage your risk:
      • Responding to patient reviews.
      • Avoiding litigation risk.

    Group activity: Evaluate social media promotions and gain tangible tips for improving your practice’s online rating.

    11:45 a.m. to 12:45 p.m. — Complimentary Networking Luncheon

    Cybersecurity: Are you HIPAA Compliant and Is Your Data Protected?

    1 to 2 p.m.

    Speakers: Michael Dobkowski, CEO, Glacial Media; Linda Harrison, PhD, director of risk management, OMIC

    • Review requirements for making your practice and website HIPAA compliant.
    • Learn best practices for protecting your confidential medical records.
    • Recognize the emerging security risk facing ophthalmology: Ransomware.
    • Develop process-improvement strategies for cybersecurity surveillance.
    • Risk management:
      • Create a culture of cyber safety.
      • Identify risks of personal health information disclosure in telemedicine.
      • Prevent inadvertent breaches: the importance of training staff.

    2 to 2:15 p.m. — Break

    Transformational Leadership to Improve Your Practice and Create a Patient-Centered Culture

    2:15 to 3:30 p.m.

    Speakers: Robert F. Melendez, MD, MBA; Robert E. Wiggins, MD, MHA

    • Learn why transformational leadership is key to succeeding in our shifting health care environment.
    • Cultivate high emotional intelligence to motivate employees.
    • Understand the difference between leading vs. managing to create a high-performance team.
    • Discover opportunities for patient-centered innovation.

    Group activity: Pearls to develop a culture of excellence: what can you do every day?

    Physician Burnout

    3:30 to 4:30 p.m.

    Speakers: Christine A. Sinsky MD, FACP, VP, professional satisfaction, American Medical Association

    • Connect the dots between physician burnout, human error and patient safety.
    • Learn how clear practice protocols and staff engagement impact patient safety, decrease errors and improve physician satisfaction.
    • Uncover solutions for combating personal, professional and organizational burnout.

    Wine & Cheese Hour: Open to All Summit Attendees

    4:30 to 5:30 p.m.

    Sunday Curriculum

    7:30 to 8 a.m. — Breakfast Provided

    Lean Management for the Ophthalmic Practice

    8 to 10:30 a.m.

    Speakers: Adrienne Lloyd, MHA, FACHE, chief administrator, Duke Eye Center; Linda Harrison, PhD, director of risk management, OMIC

    • Identify costly and time-consuming waste; find opportunities for process improvement.
    • Learn how implementing lean tools such as a value-stream map, impact/difficulty matrix, standard work and more can save time and money.
    • Risk management: How lean management improves patient safety, quality of care, and medical staff engagement.

    Group activities:

    • Develop a value stream map.
    • Utilize a formal brainstorming exercise and impact/difficulty matrix to enhance staff engagement and prioritize action items.
    • Develop a project charter document for your own practice.

    10:30 to 10:45 a.m. — Break

    Maximizing IRIS® Registry: Using Data to Navigate Change

    10:45 to 11:45 a.m.

    Speaker: Flora Lum, MD, VP of Quality and Data Science Division, American Academy of Ophthalmology

    • Learn how to attest to advancing care information activities and earn bonus points using the IRIS Registry.
    • Maximize your use of the IRIS Registry to increase quality of care.
    • Learn how the IRIS Registry can help you succeed in the Merit-Based Incentive Payment System (MIPS).
    • Review the IRIS Registry dashboard for process improvement and maintenance of certification. 

    Q&A and Wrap-Up

    11:45 a.m. to 12:15 p.m.


    Onsite Registration Available

    Register onsite at the Westin Dallas Fort Worth starting at 8 a.m on March 24.