Practice Management Coronavirus Resources

Practical advice for ophthalmic practices to manage patients with COVID-19 and keep their offices running during the new coronavirus pandemic.

Practice Operations and Safety Considerations

• Practice Operations and Safety Considerations Tip Sheet 
  Academy and AAOE staff and members shared these practice operations and safety considerations.
  
  
• Teleworking Considerations Tip Sheet
  Academy and AAOE staff and members shared these teleworking considerations.
  
  
• Telemedicine Considerations Tip Sheet
  Academy and AAOE staff and members shared these telemedicine considerations.
  
  
• Telehealth Resources
  A road map to all Academy-produced resources designed to help practices safely and smoothly transition to telehealth environments. 
  
  
• Stress Management Advice
  The coronavirus pandemic can induce significant anxiety for practice managers. Here is some stress management advice you can use.
  
  
• IT and Cybersecurity Considerations
  Hackers are taking advantage of the COVID-19 pandemic’s increased burden on the healthcare system and the increased focus on providing telehealth services; your ophthalmic practice’s IT system may be vulnerable. AAOE offers these tools to help ward off an attack.
  
  
• Short Video: Coronavirus Preparedness for the Ophthalmic Practice
  Joy Woodke, COE, OCS, OCSR, identifies Academy resources and recommendations for the ophthalmic practice related to preparing for the new coronavirus. Content was presented based on information as of Thursday, March 12, 2020.
  
  
• Pandemic Influenza: Continuity of Operations Plan (PDF)
  UNC Dept of Ophthalmology shared this sample Continuity of Operations Plan (COOP) for influenza pandemic. Customize it to meet your specific practice needs.
  
  
• Short Video: How to Make a Slit Lamp Protective Shield in 2 Minutes
  Ravi D. Goel, MD, Academy senior secretary of ophthalmic practice, recorded and shared this helpful tutorial.
  

Financial and Employment Considerations

• Financial and Employment Considerations Tip Sheet 
  Academy and AAOE staff and members shared these financial and employment problem-solving considerations.
  
  
• Short Video: Your Financial Wellness and COVID-19
  Jim Hiles provides ten tips on how to deal with the dramatic financial fluctuations in the market resulting from the pandemic.
  
  
• Your Money: A Hub for Help During the Coronavirus Crisis
  The New York Times has compiled a guide that will connect you to the basic information you’ll need to get through this, including on government benefits, free services and financial strategies.
  
  
• Time To Hit Pause: What Employers Need To Know About Yesterday’s Families First Coronavirus Response Act
  Forbes clearly and concisely breaks down the requirements of the House version of H.R. 6201, related to leave policies for employees affected by the public health emergency.
  
  
• Short Video: financial advice on capturing all expenses and time related to COVID-19
  Ron Lovett shares this timely financial advice, via LinkedIn, from Ryan Gillcash, MBA, CPA. By proactively tracking expenses, you’ll be ahead of the game should there be government underwriting for the expenses incurred from the pandemic.

Coding and Reimbursement Considerations

• Coding for Phone Calls, Internet and Telehealth Consultations Fact Sheet
  Academy coding experts created an Ophthalmology Coding Fact Sheet based on the Centers for Medicare & Medicaid Services' recommendations.