Member login, membership status, renewal or benefits: contact Member Services.
Academy products, purchases, the Academy Store and non-member Web account questions: contact Customer Service.
To report problems you are having with the website, send email to firstname.lastname@example.org. Include in the body of your email:
- Member or customer number (if known).
- The specific address of the Web page you are having trouble with. Copy this address from your browser's address bar. The address will begin with http://www.aao.org/...
- Browser version and computer platform.
- Copy and paste, or screenshot, any error messages you are receiving, and include that in your message.
- Include a short description of the problem you are having. Any detail is very helpful to actually identifying issues and causes.