• Practice Perfect

    Going Lean, Part 3: Improve Patient Wait Times

    By Leslie Burling-Phillips, Contributing Writer, interviewing Denise C. Fridl, COT, COE, CPPM, OCS, Dennis P. Han, MD, Aneesh Suneja, MBA, and Joy Woodke, COE, OCS

    Dr. Han’s practice used lean principles to reduce patient wait times by 85%. Learn how to put the lean approach into practice.