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Practice Management Advice
Help and advice on running a successful practice, from the experts at the American Academy of Ophthalmic Executives^®(AAOE^®).
1-20 of 507 results
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Record Retention After Retirement

JUN 06, 2023 in Practice Ownership, Risk Management, EHRs, Medical Records, Managing Your Practice, Buying, Selling, Merging Practices, Practice Operations

Your retirement bags are packed, but have you taken care of your medical records?

Comments 0

Views 24

From the Kitchen to the Office: Using Mise en Place to Enhance Productivity

JUN 02, 2023 in Managing Your Practice, Lean Management

Standardizing and optimizing ophthalmology exam lanes improves efficiency and supports diversity, equity and inclusion.

Comments 0

Views 57

Ongoing Maintenance Ensures a Well-Oiled Machine

JUN 02, 2023 in Lean Management, Managing Your Practice

Dedicate time to maintaining the well-oiled machine that runs your practice and ensure it performs smoothly year after year.

Comments 0

Views 6

Analyze Your Office Layout for Optimal Efficiency

JUN 02, 2023 in Managing Your Practice, Lean Management

Transform your practice into a lean, efficient and patient-centered environment by using spaghetti mapping for strategic room planning and waste reduction.

Comments 0

Views 29

From Late to Great: The Rewards of Staff Attendance Incentives

MAY 25, 2023 in Staff Management, Practice Operations, Managing Your Practice

How implementing an incentive program has effectively boosted morale, reduced the occurrences of tardiness and absences and enabled the staff at this practice to dedicate attention towards delivering exceptional care to their patients.

Comments 0

Views 66

Value Stream Mapping: Shine the Spotlight on Equipment and Supplies

MAY 25, 2023 in Managing Your Practice, Lean Management

Value stream mapping can uncover surprising ways to streamline processes in your practice.

Comments 0

Views 26

Significantly Reduce Your Steps With One Simple Change

MAY 25, 2023 in Managing Your Practice, Lean Management

Increasing your step count is good for cardio health but extra steps are considered waste in lean management and adverse for patient flow and a wait time in ophthalmology clinics.

Comments 0

Views 200

Physician Departures: 4 Medical Professional Liability Tips to Consider

MAY 24, 2023 in Risk Management, Staff Management, Managing Your Practice, Practice Operations

Ophthalmologists leave practices for many reasons, including illness, retirement, changes in employment status and personal or family needs. The goal is to ensure continuity of care and avoid allegations of patient abandonment. Here are four key considerations.

Comments 0

Views 81

How Provider Burnout Diminishes Patient Experience and Delivery of Care

MAY 15, 2023 in Managing Your Practice, Patient Satisfaction

Burnout is "a long-term stress reaction marked by emotional exhaustion, depersonalization and a lack of a sense of personal accomplishment." As these feelings fester, they seep into the patient-provider relationship and erode the patient experience. Here’s what you might see…

Comments 0

Views 111

Successful Clinical Team Training, Part 5

MAY 14, 2023 in Practice Ownership, Managing Your Practice, Practice Operations, Staff Management

Ensuring you maintain a staff that will help grow the practice — “perennial bloomers,” if you will — requires a continuous investment of evaluation and feedback. There is a time to praise and encourage and a time to coach and correct.

Comments 0

Views 49

Successful Clinical Team Training, Part 4

MAY 09, 2023 in Managing Your Practice, Practice Operations, Staff Management, Practice Ownership

The best new hires are like sponges, and it is key to make sure they are soaking up their education and not drowning in too much information too fast. Focus on the fundamentals and build skills from there. There will always be more to learn, even after decades in the profess…

Comments 0

Views 86

Seeing Results: Employee Recognition From Patients Boosts the Overall Experience

MAY 05, 2023 in Patient Satisfaction, Staff Management, Managing Your Practice

Patient recognition reward programs acknowledge and reward employees who receive compliments from patients, leading to increased staff morale, motivation, exceptional patient care, and the success of the practice.

Comments 0

Views 88

The Benefits of Giving: How Altruism Helps Both Patients and Providers

MAY 05, 2023 By Pam Shipley in Managing Your Practice, Patient Satisfaction

Research shows that we benefit tremendously from altruistic behavior by triggering “feel-good” chemicals in the brain. Giving also reinforces a culture of generosity and service for patients — it’s a true win-win. But how can we tap into this to enhance patient satisfaction?

Comments 0

Views 41

Claim Denials and Patient Experience, Part 2

MAY 05, 2023 in Patient Satisfaction, Managing Your Practice

Prevent unnecessary claim denials from tarnishing your reputation with these simple solutions.

Comments 0

Views 85

Successful Clinical Team Training, Part 3

APR 28, 2023 in Practice Ownership, Staff Management, Managing Your Practice, Practice Operations

What are your must-have versus your nice-to-have traits? Once you define your expectations it’s time to begin your search.

Comments 0

Views 42

6 Tips for Setting Patient Expectations Regarding Wait Times

APR 27, 2023 in Patient Satisfaction, Managing Your Practice

Make sure your patients have the information they need to anticipate wait times with these tips.

Comments 0

Views 133

Successful Clinical Team Training, Part 2

APR 24, 2023 in Practice Ownership, Practice Operations, Staff Management, Managing Your Practice

Communicate the plan for bringing in and training new staff with all departments. Foster a team spirit for group success, not a fear that they could be replaced.

Comments 0

Views 94

Claim Denials and Patient Experience, Part 1

APR 24, 2023 in Managing Your Practice, Patient Satisfaction

Prevent unnecessary claim denials from tarnishing your reputation with these simple solutions.

Comments 0

Views 187

Submit an Abstract to Present an Instruction Course for the AAOE Program at the Academy Annual Meeting

APR 19, 2023 in AAOE Program Highlights

Submission for one-hour instruction course abstracts opens annually the second Thursday in December and closes the second Tuesday in January.

Comments 0

Views 1632

The Why, Who and How of Cross-Training in Ophthalmology Practices

APR 18, 2023 in Lean Management, Managing Your Practice

Cross-training has the potential to help your practice. Learn why it is important and effective, whom you should consider cross-training, and how to get started.

Comments 0

Views 254

1-20 of 507 results
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