Practice Management Advice

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The Resilient Practice: Positioning the Practice for Success Post-COVID-19

JAN 21, 2021 in Strategic Planning, Lean Management, Practice Operations, Staff Management, Coronavirus

Resources to help practice leaders develop effective leadership skills and provide guidance on the most crucial recovery strategies.

Comments 0
Views 811

Equipment Corner: 5 Tips to Effectively Manage Your Practice Equipment Assets

JAN 19, 2021 By Jim Hamlett in Practice Operations, Financial Management

The constant influx of new technology greatly impacts your practice assets. As new equipment comes on the market, previously purchased equipment can become outmoded all too soon.

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Views 12

Paycheck Protection Program for COVID-19

DEC 22, 2020 in Financial Management, Coronavirus, Practice Operations

Congress passed a new COVID-19 relief package that reopened and expanded the Paycheck Protection Program (PPP) originally launched to help struggling small businesses weather the pandemic.

Comments 0
Views 18935

Preparing for a Real Estate Sale While Closing Your Private Equity Transaction (Part 3 of 5)

OCT 27, 2020 By Collin Hart in Practice Ownership, Practice Operations, Buying, Selling, Merging Practices

In Part 3 of a five-part series, Collin Hart, MBA, CEO and managing director of ERE Healthcare Real Estate Advisors, highlights the success of Gainesville Eye Associates and Eye Centers of North Florida. Both practices benefitted from preparing for a real estate sale while s…

Comments 0
Views 134

Negotiate Vendor Contracts to Boost COVID-19 Recovery

SEP 24, 2020 in Practice Operations, Contracts, Coronavirus, Strategic Planning

As ophthalmic practices continue down the road to recovery, focusing on overhead and improving the bottom line is a priority. Many strategies for efficiency can reduce overhead along with revisiting all practice expenses. Negotiating vendor contracts and requesting reduced c…

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Views 193

Records Requests: Understanding Patient Right of Access, PHI and the Designated Record Set

SEP 10, 2020 By Jennifer Cosey, President, Eagle Associates Inc. in Risk Management, Medical Records, EHRs

Jennifer Cosey, president of Eagle Associates Inc., explains Patient Right of Access, PHI and the Designated Record Set

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Views 260

Change Management in the COVID-19 World

SEP 08, 2020 in Practice Operations, Coronavirus, Strategic Planning, Staff Management

Each day presents a new challenge and subsequent changes — transitioning us further away from our pre-COVID world — as we continue practice operations through the public health emergency. Practice leaders are now tasked with achieving buy-in from all stakeholders and ensurin…

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Views 157

Assess Required Skills for Ophthalmic Personnel During COVID-19 Recovery and Beyond

AUG 27, 2020 in Staff Management, Coronavirus, Practice Operations, Strategic Planning

The COVID-19 pandemic has revealed critical strengths and weaknesses of many businesses in America—including ophthalmology practices. A focused review of these exposures can point you to strategic opportunities. When assessing ophthalmic personnel with this new perspective,…

Comments 0
Views 230

Plan–Do–Check–Act: 3 Practice Leaders Share Process Improvement Steps for COVID-19 Recovery

AUG 20, 2020 in Patient Satisfaction, Practice Operations, Lean Management, Coronavirus, Strategic Planning, Staff Management

Many practices quickly realized that radical changes in practice protocols were required for both closing and reopening in the wake of COVID-19. As the recovery process continues to evolve, practices will need to incorporate continuous process improvement into their practice…

Comments 0
Views 300

‘We are Resilient’: Administrators Share Their COVID-19 Practice Success Pearls

AUG 06, 2020 in Staff Management, Practice Operations, Coronavirus, Patient Satisfaction, Strategic Planning, Best of E-Talk

As the pandemic continues, it’s easy to lose sight of the substantial ways in which ophthalmic practices have addressed the challenges of safely caring for patients while keeping the practice running. Undeterred, Kathie Riebling, CMPE, CPC, administrator at Wagner Macular &…

Comments 0
Views 474

Ensure Compliance With Civil Rights Protections During COVID-19

JUL 27, 2020 in Risk Management, Staff Management, Regulatory, Patient Satisfaction, Coronavirus, Practice Operations

The U.S. Department of Health and Human Services Office for Civil Rights (OCR) recently released guidance on civil rights protections which prohibits discrimination during COVID-19. This announcement was directed to recipients of federal financial assistance and included a r…

Comments 0
Views 146

7 Tips to Increase Your Clinic Productivity During the Pandemic

JUL 22, 2020 in Practice Operations, Strategic Planning, Patient Satisfaction, Lean Management, Staff Management, Coronavirus

Social distancing has impacted the number of patients that can be seen safely by the practice. Despite this challenge, some practices are increasing their practice productivity. Joanne Mansour, OCSR, AAOE® board chair and practice manager at the Virginia Retina Center, share…

Comments 0
Views 638

States Limiting Elective Procedures in Hospitals, Resuming Surgery in All Settings

JUL 16, 2020 in Coronavirus, Practice Operations

In most cases, the hospitals, not states, are imposing restrictions on in-hospital elective procedures.

Comments 0
Views 7977

Pediatric Ophthalmology and COVID-19: Add a Spoonful of Fun

JUL 16, 2020 in Risk Management, Staff Management, Strategic Planning, Coronavirus, Practice Operations, Patient Satisfaction

The clinical experience in health care is ever-changing due to the continuing pandemic. In the pediatric ophthalmology practice, administrators are responding with creative solutions — sprinkled with a little bit of fun. Traci Fritz, executive director at Children’s Eye Care…

Comments 0
Views 331

Provider Relief Fund: Physicians and COVID-19 Grants

JUL 15, 2020 in Coronavirus

The quick disbursal of $30 billion in relief funds from the Department of Health and Human Services will aid providers in areas heavily impacted by the COVID-19 pandemic and those who are struggling to keep their doors open due to healthy patients delaying care and practices…

Comments 0
Views 7715

E-Talk Pearls: Responding to Negative Online Patient Reviews

JUL 15, 2020 in Marketing, Best of E-Talk, Patient Satisfaction

E-Talk is a free member benefit that provides a daily forum for crowd-sourced practice management advice. This week Elise Levine, MAG, Director of Business Development at Eye Med Management Solutions, shared a pearl on how to address the unfortunate scenario faced by many pr…

Comments 0
Views 104

Unexpected Business Strategies During the COVID-19 Era

JUL 08, 2020 in Buying, Selling, Merging Practices, Staff Management, Coronavirus, Practice Operations, Strategic Planning, Risk Management, Practice Ownership

Unanticipated business opportunities are possible for your practice despite the current uncertainty and economic impact of the COVID-19 pandemic. Looking for opportunities while balancing the appropriate level of your practice resources can have a positive impact on your pra…

Comments 0
Views 283

Daily Huddles Provide Support During the COVID-19 Crisis

JUL 08, 2020 in Staff Management, Risk Management, Lean Management, Strategic Planning, Practice Operations, Coronavirus

Ophthalmic practices — both small and large — have reported the benefit of daily huddles with key team players during the pandemic. Consistent check-ins provide the opportunity for updates and transparent communication regarding evolving COVID-19 protocols. It’s also an oppo…

Comments 0
Views 168

Prepare for Setbacks on Your Road to COVID-19 Recovery

JUL 01, 2020 in Lean Management, Practice Operations, Strategic Planning, Staff Management, Risk Management, Patient Satisfaction, Coronavirus, Financial Management

Many communities may initiate a pause in their reopening process in various regions of the country due to surges and outbreaks of COVID-19. These reopening modifications may impact your ophthalmic practice and your patients’ perspective on safely accessing healthcare. Now is…

Comments 0
Views 370

Use AcadeMetrics Benchmarks to Monitor Your COVID-19 Recovery

JUN 26, 2020 in Practice Operations, Coronavirus, Strategic Planning

As you continue on the road to recovery, a successful way to monitor your progress is through AcadeMetrics™ benchmarking — a free tool from the American Academy of Ophthalmic Executives (AAOE). By participating in AcadeMetrics, you can track your practice performance and com…

Comments 0
Views 168

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