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About the Blog

Practice Management Blog

Help and advice on running a successful practice, from the experts at the American Academy of Ophthalmic Executives. Articles featured in the AAOE's Practice Management Express email newsletter.

Practice Management Advice
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Top 3 ASC Resources at AAO 2017

SEP 22, 2017 in AAOE Program Highlights

AAO 2017 2017 in New Orleans has several events and resources for physicians and administrators who run or are considering an ophthalmic ambulatory surgery center. Two events will address ASCs’ unique opportunities and challenges. AAO 2017 also provides a chance to talk to e…

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Views 30

Share EHR Feedback at Nov. 12 User-Group Sessions

SEP 22, 2017 in EHRs, AAOE Program Highlights

The Academy and AAOE are collaborating on a series of five vendor-specific electronic health record sessions, Nov. 12, during AAO 2017 in New Orleans. The user-group sessions will enable in-depth discussion and feedback.

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Views 39

3 Ways to Network at AAO 2017

SEP 21, 2017 By Sean D Goodale, CPA, MBA in AAOE Program Highlights

Sean D. Goodale chief executive officer, Retina Associates, P.A and 2017 AAOE board member highlights three opportunities for you connect with your AAOE colleagues and share information about your latest challenges during AAO 2017.

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Views 15

My Top 7 Lean Management Classes at AAO 2017

SEP 07, 2017 By Sean D Goodale, CPA, MBA in AAOE Program Highlights, Lean Management

Lean management classes and concepts have been extremely beneficial for our practice. As the CEO of a retina practice, I continually look forward to the presentations at the annual meeting. Here are my top seven lean-management picks for AAO 2017.

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Views 224

How Relevant are RVUs to Your Practice: An Interview with Ann Hulett

SEP 07, 2017 By Ann M Hulett, CMPE in Billing, Webinar-Webcast, Financial Management

Every July, CMS releases its proposed fee schedule for next year. This usually includes changes to conversion factors and relative unit values. I inevitably wonder how much these changes will financially affect my practice next year. To answer that question, you have to unde…

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Views 94

My Secret to a More Effective Ophthalmology Practice

SEP 01, 2017 By Anthony Pruett Johnson MD FACS in AAOE Program Highlights

Dr. Johnson discusses how the team approach can help your practice, why physicians need to be involved and how administrative staff can use physician involvement.

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Views 255

Getting the Right Fit: Tips on Succession Planning for Your Next Practice Administrator

AUG 16, 2017 By Joy Woodke, COE, OCS in Staff Management, Webinar-Webcast

When planning the succession of your practice administrator one of the greatest obstacles may be finding the right person for the job. Each practice is unique and identifying the expectations for your new administrator is the first step during this transition. Understanding…

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Views 116

Cybersecurity & Private Equity: My Not-to-Be Missed Picks at AAO 2017

AUG 16, 2017 By Sean D Goodale, CPA, MBA in AAOE Program Highlights

Two important emerging trends are going to be addressed at AAO 2017: the rise cyber-attacks and a renewed interest in private equity. AAOE Board member Sean Goodale highlights four courses he hopes you will not miss.

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Views 95

My Top 5 Picks for the AAO 2017 Small Practice Track

AUG 10, 2017 By Natalie M Loyacano, COMT, OCS in AAOE Program Highlights, Practice Operations

As AAO 2017 nears, I’m really excited about the small practice track of practice management instruction courses. As a practice administrator in a solo retina practice, here are my top five must-see picks.

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Views 262

How to Increase Patient Satisfaction, Retention and Referrals

JUL 13, 2017 By Heather Modjesky in Financial Management

When the staff of Conestoga Eye made strategic changes to their customer service, the practice saw referrals increase 10 percent. In this interview, senior administrator Heather Modjesky shares why they did it.

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Views 164

Think Lean: Reduce Costs, Increase Profitability and Improve Patient Satisfaction

JUL 07, 2017 in Lean Management

In this recorded webinar, free for Academy and AAOE members, Aneesh Suneja, MBA, president of FlowOne Lean Consulting, LLC, shares a powerful way to improve patient-satisfaction scores, reduce staff and physician stress levels and shrink operational costs due to overtime and…

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Views 174

How to Tell if Your Practice Is Over- or Understaffed

JUN 14, 2017 in Financial Management

It’s not uncommon for doctors to wonder whether their practice is overstaffed. How do you determine whether your number of employees is appropriate for your practice? The Academy’s free benchmarking tool helps you find the answers.

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Views 722

How This Doctor Discovered -- and Solved -- a Claims-Denial Problem

MAY 25, 2017 By Christi Foist in Financial Management

How do you know the difference between an industry downturn and an isolated issue? When this ophthalmologist saw his practice’s financial statements, he noticed a key decline compared to previous years. But thanks to the Academy’s free benchmarking tool, he soon learned that…

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Views 463

An Administrator’s Secret Tool for Reports Practice Owners Love

MAY 19, 2017 in Financial Management

What if there were an easier to way to prepare high-level reports on how your ophthalmology practice is really doing? Learn how this AAOE board member uses the Academy’s powerful benchmarking tool to produce clear, detailed reports for practice owners.

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Views 390

Physician Well-Being

MAY 09, 2017

While ophthalmologists report a high level of satisfaction with our profession, many outside forces contribute to increased stress and reduced time caring for patients. This 2017 Mid-Year hearing focuses on resources available and practical ways to promote physician well-bei…

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Views 212

Protecting Your Practice from Ransomware and Other Cyberthreats

MAY 08, 2017 in Medical Records

With rapid adoption of electronic health records (and other clinical information systems, clinical and financial data are stored electronically. No one can afford to take cyber security lightly. This 2017 Mid-Year Forum session looked at actions you should take to protect yo…

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Views 195

Thriving in a Solo or Small Practice Group

MAY 08, 2017

A large percentage of Academy members work in a solo or small group practice. However, there is a trend for consolidation in the field of ophthalmology and health care in general. This 2017 Mid-Year Forum session looked at the future of the small practice.

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Views 101

How a Practice Increased Its Revenue Per Encounter

MAY 04, 2017 in Financial Management

In the flurry of day-to-day operations, it’s easy to overlook vital details that could make a big difference in your practice’s finances. Learn how the Academy’s benchmarking tool helped this CEO make a scheduling change that increased revenue per encounter. Enter your pract…

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Views 682

3 Reasons You Should Benchmark Your Practice

MAY 01, 2017 in Financial Management

Through the AcadeMetrics™ benchmarking tool, privately owned ophthalmology practices can get vital insights on their financial performance and practice efficiency. Catch problems when they’re small, get essential insights on your practice’s performance and identify variance…

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Views 362

Do You Need a Waiting Room? Why One Refractive Practice Eliminated Theirs

APR 28, 2017 By Michael Mott in Lean Management

At Durrie Vision in Overland Park, Kan., Daniel S. Durrie, MD, and his team have performed over 65,000 vision correction procedures. One part of their success comes from a surprising change: no waiting room.

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Views 522

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