Practice Management Advice

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Records Requests: Understanding Patient Right of Access, PHI and the Designated Record Set

SEP 10, 2020 By Jennifer Cosey, President, Eagle Associates Inc. in Risk Management, Medical Records, EHRs

Jennifer Cosey, president of Eagle Associates Inc., explains Patient Right of Access, PHI and the Designated Record Set

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Views 257

Survey Your Patients on Their COVID-19 Clinic Experience

JUN 24, 2020 in Strategic Planning, EHRs, Coronavirus, Risk Management, Patient Satisfaction, Practice Operations

It’s now several weeks into COVID-19 recovery, and you’ve made enormous efforts to provide a safe environment in your clinic. Most likely, you’ve made physical modifications, revised schedule templates, and implemented health screenings along with other significant protocol…

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Views 161

Getting Buy-in: Patients and Face Mask Compliance During the COVID-19 Era

JUN 04, 2020 in Strategic Planning, Practice Operations, Risk Management, Staff Management, EHRs, Lean Management, Patient Satisfaction, Coronavirus

As patients return to the ophthalmic clinic, some may challenge wearing a face mask or covering. Aaron Miller, MD, a pediatric ophthalmologist at Houston Eye Associates and Academy secretary for Member Services, shares pearls from his experiences with his patients and their…

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Views 1501

Module 6: Maintain Business Development and Marketing Plans

JUN 03, 2020 By Sara Burns Rapuano, MBA, OCS, Ravi D Goel MD, Joy Woodke, COE, OCS, OCSR in Practice Operations, Risk Management, Medical Records, EHRs, Coronavirus, Regulatory

The COVID-19 pandemic has had a monumental financial and cultural impact on every practice — whether large, small, private or academic-based. Now, more than ever, a refocus on business development and marketing should be among your top recovery strategies.

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Views 539

Appearance is Everything: Tips for Gaining Patient Confidence During COVID-19 Recovery

MAY 21, 2020 in EHRs, Practice Operations, Staff Management, Risk Management, Lean Management, Coronavirus, Strategic Planning, Patient Satisfaction

Patients may be concerned about the risk of infection when coming to an in-clinic appointment. Broadly communicating your safety protocols with patients is vital. One of the best ways to reassure patients is to communicate what your practice is doing to prevent transmission…

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Views 1374

Module 5.4: HIPAA Policies, Requirements and Temporary Suspensions

MAY 12, 2020 By Jennifer Cosey, Vice President, Eagle Associates, Inc. in EHRs, Practice Operations, Risk Management, Medical Records, Coronavirus, Regulatory

Enable the practice to meet HIPAA requirements and understand temporary enforcement discretion as it relates to the COVID-19 pandemic.

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Views 386

Reboot Your Practice: Post-COVID-19 Recovery Roadmap for the Ophthalmic Practice

MAY 12, 2020 in Staff Management, Coronavirus, EHRs, Practice Operations, Financial Management, Regulatory, Risk Management, Strategic Planning, Lean Management

Resources and forms to help medical offices recover from the financial impact of COVID-19.

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Views 7314

Module 2: Focus on Realizing the Most Yield From the Limited Operation Practice

MAY 11, 2020 By Ann M Hulett, CMPE in Staff Management, EHRs, Financial Management, Lean Management, Practice Operations

Medical practices thrive on the generation of revenue from professional services. In non-crisis times, our efforts are best focused on production, efficiency and the generation of revenue. When external forces do not allow us to do this, it is critical to control expenditure…

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Views 809

Lesson Learned: Steps to Prevent Adverse Drug Reactions in Your Patients

SEP 03, 2019 By Mary Becka in EHRs, Medical Records, Practice Operations, Risk Management

In AAOE's recurring series, "Lesson Learned," practice administrator and immediate past AAOE board chair Mary Becka shares the story of one of her practice's employees, whose family member tragically passed away due to what is believed to have been an allergic reaction to IC…

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Views 341

Cloud Computing for Ophthalmology

JUN 04, 2019 By Jeffery Daigrepont in EHRs

Cloud computing is a growing force in health care. As health care providers evaluate the benefits and disadvantages of cloud-based solutions, several adoption strategies are emerging. Implementing the right strategy is critical when determining your future readiness, especia…

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Views 334

Share EHR Feedback at Nov. 12 User-Group Sessions

SEP 22, 2017 in EHRs, AAOE Program Highlights

The Academy and AAOE are collaborating on a series of five vendor-specific electronic health record sessions, Nov. 12, during AAO 2017 in New Orleans. The user-group sessions will enable in-depth discussion and feedback.

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Views 159

Revenue-Cycle Management and EHRs

JAN 17, 2017 in AAOE Program Highlights, EHRs, Financial Management

EHRs can be a powerful tool for facilitating billing and collection. On the other hand, ineffective use of EHRs can distort services and complicate payer relations (and collections) for services that you provide. Learn to improve your revenue cycle and operations under the v…

Comments 0
Views 231

Surviving and Thriving in a Small Practice

APR 21, 2016 in Regulatory, EHRs, Alternative Payment Models, Buying, Selling, Merging Practices, Practice Operations

How do solo and small group practices succeed amid significant changes to Medicare and other federal programs? This expert panel during Mid-Year Forum 2016 discussed several practice models and how ophthalmologists can successfully adapt.

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Views 888

Using Your Electronic Health Record for Efficient ICD-10 Coding

FEB 24, 2016 in EHRs, AAOE Program Highlights

Upgrading to ICD-10-CM is one of the most challenging transitions to face health care in decades. Those using EHRs may find solutions that streamline this process but may also discover new barriers to their clinic efficiency.

Comments 0
Views 63

Revenue Cycle Management and EHRs

FEB 24, 2016 in AAOE Program Highlights, Billing, EHRs

EHRs can be a powerful tool for facilitating billing and collections. But ineffective use of EHRs can distort services and complicate payer relations (and collections) for services that you provide. Learn how to capitalize on EHRs to improve your revenue cycle and operations…

Comments 0
Views 104

Best of E-Talk: Editing EHRs After the Fact

OCT 09, 2015 in Best of E-Talk, EHRs

Question: If, while auditing chart documentation, I notice that something has been entered incorrectly or omitted from an electronic health record (EHR), what is the best way to show the correction? Our EHR does not allow us to go back and edit a document that has been saved…

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Views 229

Revenue Cycle Management and EHRs

FEB 22, 2015 By Ron Sterling, Principal Consultant, Sterling Solutions, Ltd. in EHRs, Billing

Migrating from today’s fee-for-service–focused model to the hybrid model of tomorrow will require a new look at the activities you track in your EHR and may complicate the relationship between EHR-based medical records and billing activities.

Comments 0
Views 140

Patient Portals and Ophthalmology

FEB 01, 2015 By Ron Sterling, Principal Consultant, Sterling Solutions, Ltd. in EHRs

Patient portals are a mission-critical patient service tool needed by every ophthalmology practice. More practices are using patient portals to fulfill their Stage 2 Meaningful Use requirements, and more patients are discovering that they like their convenience and flexibili…

Comments 0
Views 123

Simplifying EHR Security Audits

OCT 20, 2014 in AAOE Program Highlights, EHRs

A key part of meeting the Meaningful Use compliance requirement is conducting a risk assessment. There is considerable confusion in the market regarding how complex of an audit is needed / required. At a fundamental level, it leverages what has been established under the Hea…

Comments 0
Views 44

Improving Workflow With EHR

OCT 20, 2014 in EHRs, AAOE Program Highlights

Prime concerns of practices implementing EHR systems are the possibilities of slower workflow, loss of productivity, and a negative financial return on investment. To address these concerns it is important to consider the many workflows in your practice and how they might ch…

Comments 0
Views 128

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