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  • Practice Management Advice

  • Help and advice on running a successful practice, from the experts at the American Academy of Ophthalmic Executives. Articles featured in the AAOE's Practice Management Express email newsletter.

  • 1-20 of 57 results
    123
    How to Launch a Satellite Office
    JUN 13, 2022 in Strategic Planning, Managing Your Practice, Practice Ownership, Practice Operations
    Gather helpful tips on expanding to satellite locations from an interview with Brittney Wachter, CEO of Excel Eye Center Provo, Utah. Discover where to begin and valuable lessons learned before you start your transition.
    • Comments 0
    • Views 35
    Active Shooter Awareness Can Save Lives
    JUN 13, 2022 By Jennifer Cosey, President   Eagle Associates in Strategic Planning, Managing Your Practice, Risk Management
    Because active shooter events occur without warning, and can unfold quickly, it is important to spend time preparing a response. The Department of Homeland Security has published information that is summarized as “run, hide, fight.”
    • Comments 0
    • Views 52
    Viewpoint: 4 Strategies to Differentiate and Grow Your Practice
    MAY 10, 2022 By Jim Flynn in Managing Your Practice, Strategic Planning, Viewpoint, Marketing, Patient Satisfaction, Practice Ownership
    Establishing yourself as an expert is one of the most successful marketing strategies for making your business stand out in a crowd. The most effective way that physicians can position their expertise to prospective patients, referring physicians and others is by developing…
    • Comments 0
    • Views 126
    Successfully Leading Staff Through Change in Your Practice
    MAR 30, 2022 in Practice Operations, Coronavirus, Strategic Planning, Staff Management
    Practice leaders are tasked with acquiring the buy-in of all stakeholders involved. Here are four key leadership strategies for managing change in an evolving practice environment.
    • Comments 0
    • Views 226
    Assess Required Skills for Ophthalmic Personnel in an Environment of Staffing Challenges
    MAR 30, 2022 in Staff Management, Coronavirus, Practice Operations, Strategic Planning
    Our ophthalmic practices are currently being faced with staffing challenges that are requiring improved hiring and cross-training processes. A focused review of these exposures can point you to strategic opportunities. When assessing ophthalmic personnel with this new perspe…
    • Comments 0
    • Views 314
    Success Factors in Selling an Ophthalmology Practice
    MAR 03, 2022 By David J. Mandell, JD, MBA in Financial Management, Viewpoint, Strategic Planning, Managing Your Practice, Practice Ownership, Buying, Selling, Merging Practices
    You may be considering the option to either sell or merge into larger practices. David Mandell offers four success factors to consider before making such a move.
    • Comments 0
    • Views 582
    Viewpoint: Discover Your Distinction — 3 Reasons to Put Practice Brand Strategy First
    FEB 23, 2022 By Jim Flynn in Patient Satisfaction, Managing Your Practice, Practice Ownership, Marketing, Viewpoint, Strategic Planning
    Your brand distinction will help you build a marketing and patient engagement process that will fill your patient pipeline and keep your doctors busy doing what they do best.
    • Comments 0
    • Views 147
    Top Tools to Save for Retirement: Qualified and Nonqualified Plans
    DEC 01, 2021 By David J. Mandell, JD, MBA in Strategic Planning, Managing Your Practice, Financial Management
    Getting to a comfortable retirement is a leading financial goal for most doctors. To reach this goal, ophthalmologists may use several different planning tools throughout their careers. David Mandell shares his insights on two of the most frequently used tools — qualified an…
    • Comments 0
    • Views 83
    Protecting a Physician’s Most Valuable Asset: Insurance Basics for Ophthalmologists
    JUN 21, 2021 By Jason M. O’Dell, MS, CWM in Strategic Planning, Practice Ownership, Managing Your Practice, Practice Operations, Risk Management, Financial Management
    Given the substantial investment made to become a practicing ophthalmologist, it is not surprising that the most significant asset that most doctors have is the value of their future incomes. Disability and life insurance are fundamental tools utilized by doctors to protect…
    • Comments 0
    • Views 160
    The Resilient Practice: Positioning the Practice for Success Post-COVID-19
    APR 26, 2021 in Strategic Planning, Lean Management, Practice Operations, Staff Management, Coronavirus
    Resources to help practice leaders develop effective leadership skills and provide guidance on the most crucial recovery strategies.
    • Comments 0
    • Views 2309
    Negotiate Vendor Contracts to Boost COVID-19 Recovery
    SEP 24, 2020 in Practice Operations, Contracts, Coronavirus, Strategic Planning
    As ophthalmic practices continue down the road to recovery, focusing on overhead and improving the bottom line is a priority. Many strategies for efficiency can reduce overhead along with revisiting all practice expenses. Negotiating vendor contracts and requesting reduced c…
    • Comments 0
    • Views 209
    Plan–Do–Check–Act: 3 Practice Leaders Share Process Improvement Steps for COVID-19 Recovery
    AUG 20, 2020 in Patient Satisfaction, Practice Operations, Lean Management, Coronavirus, Strategic Planning, Staff Management
    Many practices quickly realized that radical changes in practice protocols were required for both closing and reopening in the wake of COVID-19. As the recovery process continues to evolve, practices will need to incorporate continuous process improvement into their practice…
    • Comments 0
    • Views 323
    ‘We are Resilient’: Administrators Share Their COVID-19 Practice Success Pearls
    AUG 06, 2020 in Staff Management, Practice Operations, Coronavirus, Patient Satisfaction, Strategic Planning, Best of E-Talk
    As the pandemic continues, it’s easy to lose sight of the substantial ways in which ophthalmic practices have addressed the challenges of safely caring for patients while keeping the practice running. Undeterred, Kathie Riebling, CMPE, CPC, administrator at Wagner Macular &…
    • Comments 0
    • Views 498
    7 Tips to Increase Your Clinic Productivity During the Pandemic
    JUL 22, 2020 in Practice Operations, Strategic Planning, Patient Satisfaction, Lean Management, Staff Management, Coronavirus
    Social distancing has impacted the number of patients that can be seen safely by the practice. Despite this challenge, some practices are increasing their practice productivity. Joanne Mansour, OCSR, AAOE® board chair and practice manager at the Virginia Retina Center, share…
    • Comments 0
    • Views 683
    Pediatric Ophthalmology and COVID-19: Add a Spoonful of Fun
    JUL 16, 2020 in Risk Management, Staff Management, Strategic Planning, Coronavirus, Practice Operations, Patient Satisfaction
    The clinical experience in health care is ever-changing due to the continuing pandemic. In the pediatric ophthalmology practice, administrators are responding with creative solutions — sprinkled with a little bit of fun. Traci Fritz, executive director at Children’s Eye Care…
    • Comments 0
    • Views 361
    Unexpected Business Strategies During the COVID-19 Era
    JUL 08, 2020 in Buying, Selling, Merging Practices, Staff Management, Coronavirus, Practice Operations, Strategic Planning, Risk Management, Practice Ownership
    Unanticipated business opportunities are possible for your practice despite the current uncertainty and economic impact of the COVID-19 pandemic. Looking for opportunities while balancing the appropriate level of your practice resources can have a positive impact on your pra…
    • Comments 0
    • Views 301
    Daily Huddles Provide Support During the COVID-19 Crisis
    JUL 08, 2020 in Staff Management, Risk Management, Lean Management, Strategic Planning, Practice Operations, Coronavirus
    Ophthalmic practices — both small and large — have reported the benefit of daily huddles with key team players during the pandemic. Consistent check-ins provide the opportunity for updates and transparent communication regarding evolving COVID-19 protocols. It’s also an oppo…
    • Comments 0
    • Views 177
    Prepare for Setbacks on Your Road to COVID-19 Recovery
    JUL 01, 2020 in Lean Management, Practice Operations, Strategic Planning, Staff Management, Risk Management, Patient Satisfaction, Coronavirus, Financial Management
    Many communities may initiate a pause in their reopening process in various regions of the country due to surges and outbreaks of COVID-19. These reopening modifications may impact your ophthalmic practice and your patients’ perspective on safely accessing healthcare. Now is…
    • Comments 0
    • Views 381
    Use AcadeMetrics Benchmarks to Monitor Your COVID-19 Recovery
    JUN 26, 2020 in Practice Operations, Coronavirus, Strategic Planning
    As you continue on the road to recovery, a successful way to monitor your progress is through AcadeMetrics™ benchmarking — a free tool from the American Academy of Ophthalmic Executives (AAOE). By participating in AcadeMetrics, you can track your practice performance and com…
    • Comments 0
    • Views 217
    Survey Your Patients on Their COVID-19 Clinic Experience
    JUN 24, 2020 in Strategic Planning, EHRs, Coronavirus, Risk Management, Patient Satisfaction, Practice Operations
    It’s now several weeks into COVID-19 recovery, and you’ve made enormous efforts to provide a safe environment in your clinic. Most likely, you’ve made physical modifications, revised schedule templates, and implemented health screenings along with other significant protocol…
    • Comments 0
    • Views 168
    1-20 of 57 results
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