Practice Management Advice

1-20 of 41 results

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3 Coding Compliance Pitfalls to Avoid When Striving to Be Lean

OCT 26, 2022 in Lean Management, Managing Your Practice, Billing

Ophthalmic patient management requires care that is high quality and personalized, which may not always be efficient. Here are three key pitfalls to avoid when looking to implement lean processes in clinics.

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Views 143

Small Changes Make a Big Impact

OCT 24, 2022 in Lean Management, Managing Your Practice

When considering implementing a formal lean initiative in your practice it can seem overwhelming — especially in today’s climate of staff shortages and increased expenses. Consider exploring how incremental changes can dramatically improve processes and give back the time yo…

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Views 110

3 Tips to Promoting a Lean Claims Process

OCT 18, 2022 By Matthew M Baugh, COT, MHA, OCS, OCSR in Managing Your Practice, Billing, Lean Management

Lean management makes sense for all areas of ophthalmic practice. Consider these lean billing tips on a clean claims process and work smarter, not harder for your reimbursement.

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Views 185

Physicians Drive Practice Culture: 6 Tips to Make It Lean

OCT 11, 2022 in Lean Management, Managing Your Practice, Patient Satisfaction

Many practices used lean strategies as a result of the pandemic and have opted to continue them. Here are six tips to take lean to the next level and make them a permanent fixture in your practice.

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Views 233

7 ways to Effectively Maximize the Contributions of Your Ophthalmic Staff

SEP 21, 2022 By Matthew M Baugh, COT, MHA, OCS, OCSR in Lean Management, Financial Management, Practice Operations, Managing Your Practice, Practice Ownership, Professional Growth

There are seven key tips to maximize the most critical resource in delivering effective eye care in this National Library of Medicine article, "How can we make the most of allied health personnel?”

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Views 184

A Practice Administrator’s Observations on the New Normal

JUL 18, 2022 By Savory A Turman, COMT in Managing Your Practice, Lean Management, Staff Management, Professional Growth, Practice Operations, Coronavirus

The COVID-19 pandemic has brought about tremendous changes in our world. Some people presume that the ending of the pandemic will be a return to “normal,” a return to pre-pandemic behaviors, philosophies and work trends. This is a false hope and a successful leader will reco…

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Views 101

Standard Operating Procedures Can Enhance Your Practice Efficiency

JUL 08, 2022 By Savory A Turman, COMT in Professional Growth, Practice Operations, Lean Management, Managing Your Practice, Staff Management

Incorporating SOPs into your practice will make a significant difference in how efficient your team can be and will curb the ramp-up time needed when a new hire joins the organization.

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Views 136

Best of AAOE-Talk: Staffing Shortages

APR 05, 2022 in Lean Management, Practice Operations, Practice Ownership, Managing Your Practice, Best of E-Talk, Staff Management

Staffing shortages continue unabated in ophthalmic practices throughout the nation. AAOE members recently took to AAOE-Talk to share some tips and strategies for consideration.

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Views 376

Viewpoint: 4 Tips for Building a Smart Schedule

AUG 25, 2021 By Rahul Bhola, MD, MBA in Managing Your Practice, Practice Operations, Patient Satisfaction, Staff Management, Practice Ownership, Lean Management, EHRs, Viewpoint

Balancing patient satisfaction with clinical efficiency is vital for a thriving practice. A robust schedule allows optimal time allocation to key practice operations thereby improving the patient experience and reducing team burnout. Rahul Bhola, MD, MBA, Section Chair Ophth…

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Views 850

The Resilient Practice: Positioning the Practice for Success Post-COVID-19

APR 26, 2021 in Strategic Planning, Lean Management, Practice Operations, Staff Management, Coronavirus

Resources to help practice leaders develop effective leadership skills and provide guidance on the most crucial recovery strategies.

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Views 2317

Plan–Do–Check–Act: 3 Practice Leaders Share Process Improvement Steps for COVID-19 Recovery

AUG 20, 2020 in Patient Satisfaction, Practice Operations, Lean Management, Coronavirus, Strategic Planning, Staff Management

Many practices quickly realized that radical changes in practice protocols were required for both closing and reopening in the wake of COVID-19. As the recovery process continues to evolve, practices will need to incorporate continuous process improvement into their practice…

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Views 324

7 Tips to Increase Your Clinic Productivity During the Pandemic

JUL 22, 2020 in Practice Operations, Strategic Planning, Patient Satisfaction, Lean Management, Staff Management, Coronavirus

Social distancing has impacted the number of patients that can be seen safely by the practice. Despite this challenge, some practices are increasing their practice productivity. Joanne Mansour, OCSR, AAOE® board chair and practice manager at the Virginia Retina Center, share…

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Views 688

Daily Huddles Provide Support During the COVID-19 Crisis

JUL 08, 2020 in Staff Management, Risk Management, Lean Management, Strategic Planning, Practice Operations, Coronavirus

Ophthalmic practices — both small and large — have reported the benefit of daily huddles with key team players during the pandemic. Consistent check-ins provide the opportunity for updates and transparent communication regarding evolving COVID-19 protocols. It’s also an oppo…

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Views 177

Prepare for Setbacks on Your Road to COVID-19 Recovery

JUL 01, 2020 in Lean Management, Practice Operations, Strategic Planning, Staff Management, Risk Management, Patient Satisfaction, Coronavirus, Financial Management

Many communities may initiate a pause in their reopening process in various regions of the country due to surges and outbreaks of COVID-19. These reopening modifications may impact your ophthalmic practice and your patients’ perspective on safely accessing healthcare. Now is…

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Views 381

Health Care Personnel and COVID-19: Recognize Stress and Provide Support

JUN 22, 2020 in Practice Operations, Staff Management, Lean Management, Coronavirus

The ongoing uncertainty of the pandemic and its impact on practice operations can affect the well-being of physicians and staff. Work-related stress can take a toll if it’s not immediately addressed. Recognizing the symptoms early on is crucial. Practice leaders can reduce b…

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Views 358

Encourage Staff to Continue Education During COVID-19 Reopening

JUN 17, 2020 in Coronavirus, Strategic Planning, Billing, Practice Operations, Professional Growth, Risk Management, Staff Management, Lean Management

Your staff may be facing ongoing furloughs, part-time hours or reduced workloads due to the impact of lower patient visits. You can boost staff morale and your practice efficiency by converting downtime to continuing education. By providing opportunities for your staff to pu…

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Views 213

Getting Buy-in: Patients and Face Mask Compliance During the COVID-19 Era

JUN 04, 2020 in Strategic Planning, Practice Operations, Risk Management, Staff Management, EHRs, Lean Management, Patient Satisfaction, Coronavirus

As patients return to the ophthalmic clinic, some may challenge wearing a face mask or covering. Aaron Miller, MD, a pediatric ophthalmologist at Houston Eye Associates and Academy secretary for Member Services, shares pearls from his experiences with his patients and their…

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Views 1514

Leading With Trust, Communication and Collaboration During Your COVID-19 Reopening 

MAY 27, 2020 in Strategic Planning, Practice Operations, Coronavirus, Lean Management, Staff Management

Robert E. Wiggins Jr., MD, MPH, pediatric ophthalmologist, managing physician, and former Senior Secretary for Practice Management, provides five key strategies for effective leadership during the COVID-19 reopening and recovery. An avid proponent of lean practice culture an…

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Views 456

Appearance is Everything: Tips for Gaining Patient Confidence During COVID-19 Recovery

MAY 21, 2020 in EHRs, Practice Operations, Staff Management, Risk Management, Lean Management, Coronavirus, Strategic Planning, Patient Satisfaction

Patients may be concerned about the risk of infection when coming to an in-clinic appointment. Broadly communicating your safety protocols with patients is vital. One of the best ways to reassure patients is to communicate what your practice is doing to prevent transmission…

Comments 0
Views 1380

Teamwork is the Best Way to Get Your Practice Ready for Post-COVID-19 Recovery

MAY 19, 2020 in Staff Management, Strategic Planning, Coronavirus, Lean Management, Practice Operations

The coronavirus pandemic provides a perfect opportunity to rethink your practice operations and how you develop them. A team approach is the best way to facilitate idea generation, engagement, and commitment. Each member of your eye care team brings a different perspective t…

Comments 0
Views 618

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