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About the Blog

Practice Management Blog

Help and advice on running a successful practice, from the experts at the American Academy of Ophthalmic Executives. Articles featured in the AAOE's Practice Management Express email newsletter.

Practice Management Advice
1-11 of 11 results

Why Consider Going Lean?

AUG 30, 2018 By Stephanie R Collins, COA in Lean Management

Find out how Austin Retina Associates have significantly boosted profitability and patient, staff and physician satisfaction after taking the leap to lean process improvement. Just a few years later, they can’t imagine any other way.

Comments 0

Views 412

My Top 7 Lean Management Classes at AAO 2017

SEP 07, 2017 By Sean D Goodale, CPA, MBA in AAOE Program Highlights, Lean Management

Lean management classes and concepts have been extremely beneficial for our practice. As the CEO of a retina practice, I continually look forward to the presentations at the annual meeting. Here are my top seven lean-management picks for AAO 2017.

Comments 0

Views 382

Think Lean: Reduce Costs, Increase Profitability and Improve Patient Satisfaction

JUL 07, 2017 in Lean Management

In this recorded webinar, free for Academy and AAOE members, Aneesh Suneja, MBA, president of FlowOne Lean Consulting, LLC, shares a powerful way to improve patient-satisfaction scores, reduce staff and physician stress levels and shrink operational costs due to overtime and…

Comments 0

Views 1866

Do You Need a Waiting Room? Why One Refractive Practice Eliminated Theirs

APR 28, 2017 By Michael Mott in Lean Management, Patient Satisfaction

At Durrie Vision in Overland Park, Kan., Daniel S. Durrie, MD, and his team have performed over 65,000 vision correction procedures. One part of their success comes from a surprising change: no waiting room.

Comments 0

Views 733

How One Practice Tripled Its Workforce Without New Hires

APR 03, 2017 By Michael Mott in Lean Management

As clinical operations manager at the Duke Eye Center of Cary, N.C., Amanda Mestler, COT, had a problem: inefficient satellite clinics were causing unhappy patients, staff and physicians. But after she and colleague Heidi Campbell, COT, implemented lean management across the…

Comments 0

Views 768

Going Lean: How to Get Staff Buy-In

MAR 30, 2017 By Michael Mott in Lean Management

With the increasing emphasis on value-based care, busy practices face constant pressure to do more with less. No one knows this better than Amanda Mestler, COT. As a practice administrator at Duke Eye Center, she faced one of the more challenging tasks of her careers.

Comments 0

Views 497

Lean Master Class Review: Learning to be Lean

OCT 18, 2016 By Ricky D Bass MBA MHA in Lean Management

Ophthalmologists and practice administrators attending AAO 2016 got in-depth advice on implementing lean management at a four-hour session Oct. 15. Aneesh Suneja, president of FlowOne Lean Consulting, LLC, led the master class, which included a panel of four ophthalmologists…

Comments 0

Views 308

Going Lean: How a Simple Change in Thinking Can Help Your Patients, Your Staff and Your Bottom Line

SEP 12, 2016 By Michael Mott in Lean Management

The lean philosophy is a powerful but simple management tool that focuses on creating the greatest value for customers by minimizing wasteful steps in your business process. It originated in the manufacturing sector, but lean can be applied to almost any industry.

Comments 0

Views 1339

Going Lean: Tools for Efficiency and Effectiveness in the Ophthalmology Practice

JAN 19, 2016 in AAOE Program Highlights, Lean Management

Concerns about health-care quality and cost have moved to the forefront in discussions on the evolution of the U.S. health-care system. It is no longer a question of whether health-care organizations should focus on these issues, but rather how to do so in order to ensure th…

Comments 0

Views 585

Going Lean: How You Can Improve Productivity and Patient Care

AUG 27, 2015 in Lean Management, Practice Operations

In January 2010, I was promoted to executive director of a newly acquired eye practice whose mismanagement had accrued a $22 million deficit. Initial estimates predicted I would need five years to fix practice's finances. Instead, with the help of lean thinking, we became ca…

Comments 0

Views 666

Applying the Science of Quality Improvement to the Ophthalmology Practice

JAN 15, 2015 By Robert E Wiggins, MD, MHA in Practice Operations, Lean Management

Concerns about health care quality and cost containment have moved to the forefront in political debates about health care and federal and state budget deficits. As a result of these concerns, we are beginning to see payment reforms such as the Physician Quality Reporting Sy…

Comments 0

Views 811

1-11 of 11 results

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