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Practice Management Advice
As ophthalmic practices continue to face decreasing profit margins, the Academy continues to offer lean principles that can make a dramatic difference in your practice. Focusing on small, incremental changes can produce immediate results. AAOE will provide 52 Weeks of Lean tips in 2023 to help you improve efficiency and maximize profitability.
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How a Waste Walk Can Improve Patient Experience

MAR 14, 2023 By Natalia Ariza, Stephanie Collins Mangham, MBA, COA, OCSR and Myra Lopez-Evans, COA in Managing Your Practice, Lean Management

We often don’t question the processes in our daily workflow because we were taught to perform our jobs in a specific way. However, careful observation of your workspace can help to identify how your clinic flow is impacting patients.

Comments 0

Views 38

'Scrubbing' Checkpoints for Clean Documentation and Claims

MAR 14, 2023 in Lean Management, Managing Your Practice

Adding a step to your revenue cycle that identifies and corrects errors will ensure that required documentation is appropriately recorded and help to avoid costly reimbursement delays.

Comments 0

Views 28

Recipe for Success: Physician Preference Cards

MAR 14, 2023 in Managing Your Practice, Lean Management

You don’t have to be a mind reader if you already know what your physicians need before they ask. Creating and updating physician preference cards align staff and physicians’ goals to give efficient, exceptional patient care.

Comments 0

Views 15

10 Tech Solutions to Improve Efficiency

MAR 14, 2023 in Managing Your Practice, EHRs, Practice Operations, Lean Management, Staff Management, Patient Satisfaction

The need for increased efficiency has become more urgent than ever as practices work with limited staff and resources. Here are 10 tips from AAOE® board leaders to help you improve your workflow.

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Views 23

A Simple Whiteboard Can Track Your Clinic Flow

MAR 13, 2023 By Natalia Ariza, Stephanie Collins Mangham, MBA, COA, OCSR and Myra Lopez-Evans, COA in Managing Your Practice, Lean Management

Doctors can be notorious for “getting into the weeds” with operational details and allowing the smallest defects to disrupt their clinic flow.

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Views 20

Improve Your Clinic Efficiency With a Pod Workspace

MAR 13, 2023 By Natalia Ariza, Stephanie Collins Mangham, MBA, COA, OCSR and Myra Lopez-Evans, COA in Lean Management, Managing Your Practice

Practices can greatly enhance their efficiency by creating a lean “pod” — an efficient workspace where the physician and staff are located in the same place.

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Views 13

Incorporating New Digital Technology to Enhance Your Practice

MAR 01, 2023 By Nancy Baker, Sondra Stayner in Managing Your Practice, Lean Management, Practice Operations

Improving your practice by implementing new technology can be both exciting and rewarding. To help you prepare for change and ensure success, two experienced ophthalmic leaders share their wisdom on incorporating technology in the practice.

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Views 66

Using Data to Drive Process Improvement

FEB 22, 2023 in Lean Management, Managing Your Practice

Duke Eye Center knew it had a problem and used a process of data-driven lean principle to solve it. Learn about its process and how you can implement these six steps into your practice today.

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Views 65

You Verified Insurance, What Next?

FEB 22, 2023 in Lean Management, Managing Your Practice

Review eligibility results and eliminate delays in flow and reimbursement prior to seeing the patient with these three steps.

Comments 0

Views 72

Electronic Patient Registration Improves Clinic Flow

FEB 22, 2023 in Managing Your Practice, Lean Management

Patients completing paper registration forms upon arrival can delay the check-in process and impact your clinic flow.

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Views 142

Leverage Digital Solutions for a Lean Claim Process

FEB 22, 2023 in Managing Your Practice

Use electronic claim submission and resubmissions when possible to cut costs and improve efficiency.

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Views 0

Who is Leading Whom?

JAN 23, 2023 in Managing Your Practice, Lean Management

Physician’s orders are not only required for all delegated testing services. They also help to create efficient patient flow.

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Views 233

Punctuality Prevents Clinic Delays

JAN 23, 2023 in Managing Your Practice, Lean Management

An ounce of punctuality is worth a pound of emergency chocolate.

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Views 235

Gain Efficiencies by Cultivating a Happy Patient — Happy Staff Culture

JAN 23, 2023 in Managing Your Practice, Lean Management

Daniel J. Briceland, MD, 2023 Academy president, shares how patient satisfaction affects practice efficiency.

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Views 250

Survive to Thrive in Less Than 10 Minutes a Day

JAN 23, 2023 in Lean Management, Managing Your Practice

Daily huddles can increase efficiency, communication, teamwork, quality of care, and patient safety.

Comments 0

Views 320

Standardized Exam Lanes Eliminate Waste

DEC 20, 2022 in Lean Management, Managing Your Practice

Standardized exams lanes eliminate waste.

Comments 0

Views 241

Insurance Verification: A Crucial Step to Reduce Waste

DEC 20, 2022 in Managing Your Practice, Lean Management

Insurance verification is a crucial step to reduce waste.

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Views 151

4 Steps to Reduce Defective Claims and Denials

DEC 20, 2022 in Managing Your Practice, Lean Management

Defective work must be redone. To eliminate the waste from claim submissions and avoid denials, follow these four steps.

Comments 0

Views 142

Remove Redundancy, the Pebble in Your Shoe

DEC 19, 2022 in Lean Management, Managing Your Practice

It is worth taking the time to remove the pebbles of redundant data entry. A little time saved surely adds up.

Comments 0

Views 46

A New Perspective: Key Strategies to Go Lean

DEC 16, 2022 in Lean Management, Managing Your Practice

Robert Wiggins, MD, MHA, Academy past president and managing partner of Asheville Eye Associates, has been a longtime proponent of lean management and shares his key tips for successful implementation to kick off AAOE’s 52 Weeks of Lean.

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Views 104

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