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About the Blog

Practice Management Blog

Help and advice on running a successful practice, from the experts at the American Academy of Ophthalmic Executives. Articles featured in the AAOE's Practice Management Express email newsletter.

Practice Management Advice
1-14 of 14 results

Records Requests: Understanding Patient Right of Access, PHI and the Designated Record Set

SEP 10, 2020 By Jennifer Cosey, President, Eagle Associates Inc. in Risk Management, Medical Records, EHRs

Jennifer Cosey, president of Eagle Associates Inc., explains Patient Right of Access, PHI and the Designated Record Set

Comments 0

Views 34

Module 6: Maintain Business Development and Marketing Plans

JUN 03, 2020 By Sara Burns Rapuano, MBA, OCS, Ravi D Goel MD, Joy Woodke, COE, OCS, OCSR in Practice Operations, Risk Management, Medical Records, EHRs, Coronavirus, Regulatory

The COVID-19 pandemic has had a monumental financial and cultural impact on every practice — whether large, small, private or academic-based. Now, more than ever, a refocus on business development and marketing should be among your top recovery strategies.

Comments 0

Views 506

Module 5.4: HIPAA Policies, Requirements and Temporary Suspensions

MAY 12, 2020 By Jennifer Cosey, Vice President, Eagle Associates, Inc. in EHRs, Practice Operations, Risk Management, Medical Records, Coronavirus, Regulatory

Enable the practice to meet HIPAA requirements and understand temporary enforcement discretion as it relates to the COVID-19 pandemic.

Comments 0

Views 363

Lesson Learned: Steps to Prevent Adverse Drug Reactions in Your Patients

SEP 03, 2019 By Mary Becka in EHRs, Medical Records, Practice Operations, Risk Management

In AAOE's recurring series, "Lesson Learned," practice administrator and immediate past AAOE board chair Mary Becka shares the story of one of her practice's employees, whose family member tragically passed away due to what is believed to have been an allergic reaction to IC…

Comments 0

Views 339

Failure to Comply: How to Respond to Payment Adjustments, Audits, and Complaints

FEB 12, 2018 in Medical Records, Regulatory, AAOE Program Highlights

The medical field is inundated with laws, regulations, and payer-imposed requirements, all of which providers must comply with in order to maintain a successful practice. Unfortunately, no matter how comprehensive your compliance plan is, things can and will go wrong. This A…

Comments 0

Views 207

Protecting Your Practice from Ransomware and Other Cyberthreats

MAY 08, 2017 in Risk Management, Medical Records

With rapid adoption of electronic health records (and other clinical information systems, clinical and financial data are stored electronically. No one can afford to take cyber security lightly. This 2017 Mid-Year Forum session looked at actions you should take to protect yo…

Comments 0

Views 362

HIPAA Compliance in the Smartphone Age

APR 13, 2017 By Brenda Laigaie, JD, Ashley R Geary, JD in Practice Operations, Risk Management, Medical Records, Regulatory

Widespread use of mobile devices is rapidly changing how industries do business and, therefore, what they must do to ensure compliance with the law. The health care industry is no exception. As the use of portable devices to practice medicine rapidly increases, health provid…

Comments 0

Views 2998

Best of E-Talk: Chart Retention with EHRs

JUN 16, 2016 in Best of E-Talk, Medical Records

Question: When we first implemented our EHR system, we scanned in a patient’s last three comprehensive exams and anything in between. Are we required by law to scan in the entire chart if the patient is still active in the practice?

Comments 0

Views 156

The World of Audits: Strategies for Managing Audits for Fraud and Abuse, Coding, HIPAA, Meaningful Use, and Quality

FEB 19, 2016 in Risk Management, AAOE Program Highlights, Practice Operations, Billing, Regulatory, Medical Records

The medical field has entered into an era of audits. In this course capture from the AAOE Program of AAO 2015, instructor Brenda Laigaie, JD, discusses the myriad of audits that practices may become subject to and which parties will be involved in the audit.

Comments 0

Views 671

Best of E-Talk: History and Physical Requirements Before Surgery

OCT 21, 2015 in Best of E-Talk, Regulatory, Medical Records

Question: Where can I find Medicare guidelines for the history and physical requirements (H&P) prior to cataract surgery? The surgery center wants our H&P to be completed within 30 days of the surgery, but some patients want to wait three to four months.

Comments 0

Views 498

Best of E-Talk: DEA Registration Across State Lines

OCT 09, 2015 in Medical Records, Best of E-Talk, Practice Operations, Regulatory

Question: Does anyone know what the Drug Enforcement Agency (DEA) rules are for physicians who work in two states? Do they need to maintain a separate DEA registration number for each location?

Comments 0

Views 57

Best of E-Talk: The Legalities of Transferring Medical Records

AUG 06, 2015 in Risk Management, Best of E-Talk, Medical Records

Question: We recently received a medical record transfer request. The patient wants us to include all records that were sent to us from the physician who previously treated her while she was in another state. Can we legally send those notes? Or should the physician office to…

Comments 0

Views 341

Best of E-Talk: Shredding or Keeping Old Patient Charts

AUG 06, 2015 in Medical Records, Risk Management, Best of E-Talk

Question: We have a long-time patient that has two or three physical charts (due to the volume of visits not fitting in a single chart). Can we shred anything older than 10 years and just keep the most current records? Or, because he or she is still an active patient, do we…

Comments 0

Views 447

Surviving a Meaningful Use Audit

JAN 02, 2014 By Mary Becka in Medical Records, EHRs

You monitor your meaningful use numbers religiously. You complete the data for 90 days (or one year). You attest successfully according to the CMS website. You patiently wait for your promised money. Then, the e-mail comes saying you have been chosen for an audit. Besides ye…

Comments 0

Views 50

1-14 of 14 results

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