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  • Practice Management Advice

  • Help and advice on running a successful practice, from the experts at the American Academy of Ophthalmic Executives. Articles featured in the AAOE's Practice Management Express email newsletter.

  • 1-16 of 16 results
    Viewpoint: 8 Tips to Train Yourself and Your Staff for Information Blocking Compliance
    APR 19, 2022 By Jessica Peterson, MD, MPH in Patient Satisfaction, Regulatory, Managing Your Practice, Staff Management, EHRs, Viewpoint, Risk Management, Practice Operations, Medical Records
    Although federal information blocking regulations went into effect last year, compliance is still an area of confusion for many clinicians and practices. The U.S. Department of Health and Human Services rules are aimed at ensuring that health care providers or systems make h…
    • Comments 0
    • Views 251
    Viewpoint: 7 Tips for Getting the Data You Need From Your Old EHR
    OCT 25, 2021 By Jessica Peterson, MD, MPH in Medical Records, Viewpoint, Managing Your Practice, EHRs
    Transitioning to a new electronic health record (EHR) system can be difficult, not least because it’s often hard to get your data from the EHR you’re leaving. Often, they charge high fees or state that they can only give you your data in PDF form, if at all. Jessica Peterson…
    • Comments 0
    • Views 129
    Records Requests: Understanding Patient Right of Access, PHI and the Designated Record Set
    SEP 10, 2020 By Jennifer Cosey, President, Eagle Associates Inc. in Risk Management, Medical Records, EHRs
    Jennifer Cosey, president of Eagle Associates Inc., explains Patient Right of Access, PHI and the Designated Record Set
    • Comments 0
    • Views 417
    Module 6: Maintain Business Development and Marketing Plans
    JUN 03, 2020 By Sara Burns Rapuano, MBA, OCS, Ravi D Goel MD, Joy Woodke, COE, OCS, OCSR in Practice Operations, Risk Management, Medical Records, EHRs, Coronavirus, Regulatory
    The COVID-19 pandemic has had a monumental financial and cultural impact on every practice — whether large, small, private or academic-based. Now, more than ever, a refocus on business development and marketing should be among your top recovery strategies.
    • Comments 0
    • Views 566
    Module 5.4: HIPAA Policies, Requirements and Temporary Suspensions
    MAY 12, 2020 By Jennifer Cosey, Vice President, Eagle Associates, Inc. in EHRs, Practice Operations, Risk Management, Medical Records, Coronavirus, Regulatory
    Enable the practice to meet HIPAA requirements and understand temporary enforcement discretion as it relates to the COVID-19 pandemic.
    • Comments 0
    • Views 425
    Lesson Learned: Steps to Prevent Adverse Drug Reactions in Your Patients
    SEP 03, 2019 By Mary Becka in EHRs, Medical Records, Practice Operations, Risk Management
    In AAOE's recurring series, "Lesson Learned," practice administrator and immediate past AAOE board chair Mary Becka shares the story of one of her practice's employees, whose family member tragically passed away due to what is believed to have been an allergic reaction to IC…
    • Comments 0
    • Views 343
    Failure to Comply: How to Respond to Payment Adjustments, Audits, and Complaints
    FEB 12, 2018 in Medical Records, Regulatory, AAOE Program Highlights
    The medical field is inundated with laws, regulations, and payer-imposed requirements, all of which providers must comply with in order to maintain a successful practice. Unfortunately, no matter how comprehensive your compliance plan is, things can and will go wrong. This A…
    • Comments 0
    • Views 225
    Protecting Your Practice from Ransomware and Other Cyberthreats
    MAY 08, 2017 in Risk Management, Medical Records
    With rapid adoption of electronic health records (and other clinical information systems, clinical and financial data are stored electronically. No one can afford to take cyber security lightly. This 2017 Mid-Year Forum session looked at actions you should take to protect yo…
    • Comments 0
    • Views 375
    HIPAA Compliance in the Smartphone Age
    APR 13, 2017 By Brenda Laigaie, JD, Ashley R Geary, JD in Practice Operations, Risk Management, Medical Records, Regulatory
    Widespread use of mobile devices is rapidly changing how industries do business and, therefore, what they must do to ensure compliance with the law. The health care industry is no exception. As the use of portable devices to practice medicine rapidly increases, health provid…
    • Comments 0
    • Views 3636
    Best of E-Talk: Chart Retention with EHRs
    JUN 16, 2016 in Best of E-Talk, Medical Records
    Question: When we first implemented our EHR system, we scanned in a patient’s last three comprehensive exams and anything in between. Are we required by law to scan in the entire chart if the patient is still active in the practice?
    • Comments 0
    • Views 173
    The World of Audits: Strategies for Managing Audits for Fraud and Abuse, Coding, HIPAA, Meaningful Use, and Quality
    FEB 19, 2016 in Risk Management, AAOE Program Highlights, Practice Operations, Billing, Regulatory, Medical Records
    The medical field has entered into an era of audits. In this course capture from the AAOE Program of AAO 2015, instructor Brenda Laigaie, JD, discusses the myriad of audits that practices may become subject to and which parties will be involved in the audit.
    • Comments 0
    • Views 712
    Best of E-Talk: History and Physical Requirements Before Surgery
    OCT 21, 2015 in Best of E-Talk, Regulatory, Medical Records
    Question: Where can I find Medicare guidelines for the history and physical requirements (H&P) prior to cataract surgery? The surgery center wants our H&P to be completed within 30 days of the surgery, but some patients want to wait three to four months.
    • Comments 0
    • Views 541
    Best of E-Talk: DEA Registration Across State Lines
    OCT 09, 2015 in Medical Records, Best of E-Talk, Practice Operations, Regulatory
    Question: Does anyone know what the Drug Enforcement Agency (DEA) rules are for physicians who work in two states? Do they need to maintain a separate DEA registration number for each location?
    • Comments 0
    • Views 61
    Best of E-Talk: The Legalities of Transferring Medical Records
    AUG 06, 2015 in Risk Management, Best of E-Talk, Medical Records
    Question: We recently received a medical record transfer request. The patient wants us to include all records that were sent to us from the physician who previously treated her while she was in another state. Can we legally send those notes? Or should the physician office to…
    • Comments 0
    • Views 355
    Best of E-Talk: Shredding or Keeping Old Patient Charts
    AUG 06, 2015 in Medical Records, Risk Management, Best of E-Talk
    Question: We have a long-time patient that has two or three physical charts (due to the volume of visits not fitting in a single chart). Can we shred anything older than 10 years and just keep the most current records? Or, because he or she is still an active patient, do we…
    • Comments 0
    • Views 467
    Surviving a Meaningful Use Audit
    JAN 02, 2014 By Mary Becka in Medical Records, EHRs
    You monitor your meaningful use numbers religiously. You complete the data for 90 days (or one year). You attest successfully according to the CMS website. You patiently wait for your promised money. Then, the e-mail comes saying you have been chosen for an audit. Besides ye…
    • Comments 0
    • Views 53
    1-16 of 16 results
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