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    The 3 Most Common Online Negative Reviews and How to Avoid Them
    MAY 07, 2018 By Jill Maher, BA, COE, MA in Marketing, Referrals, Patient Satisfaction
    The top three patient complaints in ophthalmology practices are: (1) wait time; (2) customer service (either process-related or personal skills); and (3) patients feeling they did not receive a thorough examination. Focusing your attention to these complaints can help you av…
    • Comments 0
    • Views 365
    Best of E-Talk: Claim Denials Due to Referring Physician
    FEB 24, 2016 in Referrals, Best of E-Talk
    Question: I work for a retina specialist who recently treated a referral patient. Upon billing, Medicare denied everything except for the office visit, stating, “The referring provider is not eligible to order.” This provider only referred the patient to our practice — they…
    • Comments 0
    • Views 161
    Best of E-Talk: Referrals Within Multispecialty Practices
    SEP 03, 2015 in Referrals, Best of E-Talk
    Question: We have two physicians in our practice, one of whom is a retina specialist. If physician A refers a patient to physician B (and physician B has never seen the patient prior), are we able to bill as a new patient for physician B? Or do we have to bill as an establis…
    • Comments 0
    • Views 106
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    Focal Points 2018 Module: Neuro-Ophthalmic Disorders Caused By Medications
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    2018-2019 Basic and Clinical Science Course, Section 01: Update on General Medicine
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    2018-2019 Basic and Clinical Science Course, Section 07: Orbit, Eyelids, and Lacrimal System
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    2018-2019 Basic and Clinical Science Course, Section 05: Neuro-Ophthalmology Print
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    2018-2019 Basic and Clinical Science Course, Section 07: Orbit, Eyelids, and Lacrimal System Print
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    2018-2019 Basic and Clinical Science Course, Section 09: Intraocular Inflammation and Uveitis Print
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    2018-2019 Basic and Clinical Science Course, Section 11: Lens and Cataract Print
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