Practice Management Advice

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A Practice Administrator’s Observations on the New Normal

JUL 18, 2022 By Savory A Turman, COMT in Managing Your Practice, Lean Management, Staff Management, Professional Growth, Practice Operations, Coronavirus

The COVID-19 pandemic has brought about tremendous changes in our world. Some people presume that the ending of the pandemic will be a return to “normal,” a return to pre-pandemic behaviors, philosophies and work trends. This is a false hope and a successful leader will reco…

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Successfully Leading Staff Through Change in Your Practice

MAR 30, 2022 in Practice Operations, Coronavirus, Strategic Planning, Staff Management

Practice leaders are tasked with acquiring the buy-in of all stakeholders involved. Here are four key leadership strategies for managing change in an evolving practice environment.

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Views 327

Assess Required Skills for Ophthalmic Personnel in an Environment of Staffing Challenges

MAR 30, 2022 in Staff Management, Coronavirus, Practice Operations, Strategic Planning

Our ophthalmic practices are currently being faced with staffing challenges that are requiring improved hiring and cross-training processes. A focused review of these exposures can point you to strategic opportunities. When assessing ophthalmic personnel with this new perspe…

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Views 357

FAQ: Guidance on Provider Relief Fund Reporting

AUG 30, 2021 By Ashley R. Geary and Nick R. Masino, Wade, Goldstein, Landau & Abruzzo, P.C. in Managing Your Practice, Coronavirus, Financial Management

Attorneys from Wade, Goldstein, Landau & Abruzzo, P.C. answer participant questions relating to reporting how you spent Provider Relief Funds on the Department of Health and Human Services portal.

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Views 2650

Provider Relief Fund: Physicians and COVID-19 Grants

JUL 01, 2021 in Coronavirus

The quick disbursal of $30 billion in relief funds from the Department of Health and Human Services will aid providers in areas heavily impacted by the COVID-19 pandemic and those who are struggling to keep their doors open due to healthy patients delaying care and practices…

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Views 12442

What a Pandemic Teaches Ophthalmic Practice Leaders and Administrators (Part 3 of 3)

JUN 18, 2021 By Gary S Schwartz MD, Daniel Zismer, PHD in Practice Operations, Managing Your Practice, Financial Management, Coronavirus, Practice Ownership

In part 3 of this three-part series, Gary S. Schwartz, MD, MHA and Daniel K. Zismer, PhD, outline six business model design factors that matter most for safeguarding the practice against dramatic economic challenges encountered in the global pandemic.

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Views 91

What a Pandemic Teaches Ophthalmic Practice Leaders and Administrators (Part 2 of 3)

JUN 07, 2021 By Gary S Schwartz MD, Daniel Zismer, PHD in Practice Operations, Practice Ownership, Managing Your Practice, Financial Management, Coronavirus

In Part 2 of this three-part series, Gary S. Schwartz, MD, MHA and Daniel K. Zismer, PhD, discuss the importance of leadership culture and business risk assessment to better position your practice for success in times of economic crisis.

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Views 72

New Mask-Wearing Guidance for Health Care Settings

MAY 18, 2021 in Practice Operations, Coronavirus

Vaccinated people no longer need to wear masks or eye protection or follow social-distancing guidelines that they be 6 feet away from others who are vaccinated, according to new guidelines from the Centers for Disease Control and Prevention.

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Views 801

What a Pandemic Teaches Ophthalmic Practice Leaders and Administrators (Part 1 of 3)

MAY 12, 2021 By Gary S Schwartz MD, Daniel Zismer, PHD in Managing Your Practice, Practice Ownership, Practice Operations, Coronavirus, Financial Management

In Part 1 of this three-part series, Gary S. Schwartz, MD, MHA and Daniel K. Zismer, PhD, outline three business strategies that ophthalmic practices should consider as a safeguard against future pandemics or major shocks to the economy.

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Views 169

Paycheck Protection Program for COVID-19

MAY 12, 2021 in Financial Management, Coronavirus, Practice Operations

Congress passed a new COVID-19 relief package that reopened and expanded the Paycheck Protection Program (PPP) originally launched to help struggling small businesses weather the pandemic.

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Views 20386

The Resilient Practice: Positioning the Practice for Success Post-COVID-19

APR 26, 2021 in Strategic Planning, Lean Management, Practice Operations, Staff Management, Coronavirus

Resources to help practice leaders develop effective leadership skills and provide guidance on the most crucial recovery strategies.

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Views 2322

The New and Expanded Employee Retention Credit

FEB 12, 2021 By Carole C Foos, CPA in Practice Operations, Regulatory Compliance, Managing Your Practice, Financial Management, Coronavirus

The passage of the Consolidated Appropriations Act of 2021 took a good thing and made it better as it relates to the employee retention credit (ERC).

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Views 620

Tips on Landing Your First Job as an Ophthalmologist

FEB 10, 2021 By Jill Maher, COE, MA in Professional Growth, Contracts, Managing Your Practice, Coronavirus, Practice Operations

Making the right decision can be a daunting task when assessing job opportunities. AAOE reached out to Jill Maher, MA, COE principal consultant and owner of Maher Medical Practice Consulting, to get her views on how practice hiring has changed during the pandemic. Maher has…

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Views 678

PPP Loans and Taxes

FEB 09, 2021 in Coronavirus, Practice Operations, Financial Management

The Paycheck Protection Program (PPP) has provided financial support for many small businesses in America, including ophthalmology practices. But as tax season approaches, practices are researching the possible impact of these loans on their bottom line.

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Views 397

Connect Your Low-Vision Patients With Free Support Services from Hadley

FEB 01, 2021 By Jill Maher, MA, COE, Joan Jaeger, MA, MBA in Patient Satisfaction, Coronavirus, Referrals

Jill Maher, MA, COE and Joan Jaeger, MA, MBA share information about Hadley, an invaluable free resource for patients struggling with visual impairment who have no support during the coronavirus pandemic.

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Views 341

Negotiate Vendor Contracts to Boost COVID-19 Recovery

SEP 24, 2020 in Practice Operations, Contracts, Coronavirus, Strategic Planning

As ophthalmic practices continue down the road to recovery, focusing on overhead and improving the bottom line is a priority. Many strategies for efficiency can reduce overhead along with revisiting all practice expenses. Negotiating vendor contracts and requesting reduced c…

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Views 216

Plan–Do–Check–Act: 3 Practice Leaders Share Process Improvement Steps for COVID-19 Recovery

AUG 20, 2020 in Patient Satisfaction, Practice Operations, Lean Management, Coronavirus, Strategic Planning, Staff Management

Many practices quickly realized that radical changes in practice protocols were required for both closing and reopening in the wake of COVID-19. As the recovery process continues to evolve, practices will need to incorporate continuous process improvement into their practice…

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‘We are Resilient’: Administrators Share Their COVID-19 Practice Success Pearls

AUG 06, 2020 in Staff Management, Practice Operations, Coronavirus, Patient Satisfaction, Strategic Planning, Best of E-Talk

As the pandemic continues, it’s easy to lose sight of the substantial ways in which ophthalmic practices have addressed the challenges of safely caring for patients while keeping the practice running. Undeterred, Kathie Riebling, CMPE, CPC, administrator at Wagner Macular &…

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Views 500

Ensure Compliance With Civil Rights Protections During COVID-19

JUL 27, 2020 in Risk Management, Staff Management, Regulatory Compliance, Patient Satisfaction, Coronavirus, Practice Operations

The U.S. Department of Health and Human Services Office for Civil Rights (OCR) recently released guidance on civil rights protections which prohibits discrimination during COVID-19. This announcement was directed to recipients of federal financial assistance and included a r…

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Views 152

7 Tips to Increase Your Clinic Productivity During the Pandemic

JUL 22, 2020 in Practice Operations, Strategic Planning, Patient Satisfaction, Lean Management, Staff Management, Coronavirus

Social distancing has impacted the number of patients that can be seen safely by the practice. Despite this challenge, some practices are increasing their practice productivity. Joanne Mansour, OCSR, AAOE® board chair and practice manager at the Virginia Retina Center, share…

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Views 690

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