Practice Management Advice

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1-20 of 68 results

Unexpected Business Strategies During the COVID-19 Era

JUL 08, 2020 in Buying, Selling, Merging Practices, Staff Management, Coronavirus, Practice Operations, Strategic Planning, Risk Management, Practice Ownership

Unanticipated business opportunities are possible for your practice despite the current uncertainty and economic impact of the COVID-19 pandemic. Looking for opportunities while balancing the appropriate level of your practice resources can have a positive impact on your pra…

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Views 14

Daily Huddles Provide Support During the COVID-19 Crisis

JUL 08, 2020 in Staff Management, Risk Management, Lean Management, Strategic Planning, Practice Operations, Coronavirus

Ophthalmic practices — both small and large — have reported the benefit of daily huddles with key team players during the pandemic. Consistent check-ins provide the opportunity for updates and transparent communication regarding evolving COVID-19 protocols. It’s also an oppo…

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Views 7

Prepare for Setbacks on Your Road to COVID-19 Recovery

JUL 01, 2020 in Lean Management, Practice Operations, Strategic Planning, Staff Management, Risk Management, Patient Satisfaction, Coronavirus, Financial Management

Many communities may initiate a pause in their reopening process in various regions of the country due to surges and outbreaks of COVID-19. These reopening modifications may impact your ophthalmic practice and your patients’ perspective on safely accessing healthcare. Now is…

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Views 138

Health Care Personnel and COVID-19: Recognize Stress and Provide Support

JUN 22, 2020 in Practice Operations, Staff Management, Lean Management, Coronavirus

The ongoing uncertainty of the pandemic and its impact on practice operations can affect the well-being of physicians and staff. Work-related stress can take a toll if it’s not immediately addressed. Recognizing the symptoms early on is crucial. Practice leaders can reduce b…

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Views 207

Encourage Staff to Continue Education During COVID-19 Reopening

JUN 17, 2020 in Coronavirus, Strategic Planning, Billing, Practice Operations, Professional Growth, Risk Management, Staff Management, Lean Management

Your staff may be facing ongoing furloughs, part-time hours or reduced workloads due to the impact of lower patient visits. You can boost staff morale and your practice efficiency by converting downtime to continuing education. By providing opportunities for your staff to pu…

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Views 187

Prepare for the Arrival of a Possible COVID-19 Patient in Your Clinic

JUN 16, 2020 in Regulatory, Risk Management, Practice Operations, Staff Management, Coronavirus

Patients may visit your clinic with suspected COVID-19 symptoms or report they have tested positive recently. Protect other patients and health care personnel by proactively preparing a streamlined process to address this likely scenario. The Centers for Disease Control and…

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Views 896

CMS Issues COVID-19 Guidance for Patients Returning to Health Care Facilities

JUN 11, 2020 in Staff Management, Regulatory, Risk Management, Coronavirus, Strategic Planning, Practice Operations

Now that medical offices are reopening across the country after COVID-19, the Centers for Medicare & Medicaid Services (CMS) has released recommendations and expectations for the public when visiting a medical office. This guidance is to ensure that nonemergency health care…

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Views 602

Risk Management: Patient Disclosures and Informed Consent for COVID-19 Risk

JUN 10, 2020 in Coronavirus, Practice Operations, Risk Management, Regulatory, Staff Management

When patients visit your clinic, they will be asked to follow the safety precautions you have implemented. In addition to Centers for Disease Control and Prevention (CDC) safety guidelines, many physicians are considering adding disclosures to their safety protocols. The dis…

Comments 0
Views 879

Getting Buy-in: Patients and Face Mask Compliance During the COVID-19 Era

JUN 04, 2020 in Strategic Planning, Practice Operations, Risk Management, Staff Management, EHRs, Lean Management, Patient Satisfaction, Coronavirus

As patients return to the ophthalmic clinic, some may challenge wearing a face mask or covering. Aaron Miller, MD, a pediatric ophthalmologist at Houston Eye Associates and Academy secretary for Member Services, shares pearls from his experiences with his patients and their…

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Views 1446

Leading With Trust, Communication and Collaboration During Your COVID-19 Reopening 

MAY 27, 2020 in Strategic Planning, Practice Operations, Coronavirus, Lean Management, Staff Management

Robert E. Wiggins Jr., MD, MPH, pediatric ophthalmologist, managing physician, and former Senior Secretary for Practice Management, provides five key strategies for effective leadership during the COVID-19 reopening and recovery. An avid proponent of lean practice culture an…

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Views 452

Appearance is Everything: Tips for Gaining Patient Confidence During COVID-19 Recovery

MAY 21, 2020 in EHRs, Practice Operations, Staff Management, Risk Management, Lean Management, Coronavirus, Strategic Planning, Patient Satisfaction

Patients may be concerned about the risk of infection when coming to an in-clinic appointment. Broadly communicating your safety protocols with patients cannot be underestimated. One of the best ways to reassure patients is to communicate what your practice is doing to preve…

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Views 1299

Teamwork is the Best Way to Get Your Practice Ready for Post-COVID-19 Recovery

MAY 19, 2020 in Staff Management, Strategic Planning, Coronavirus, Lean Management, Practice Operations

The coronavirus pandemic provides a perfect opportunity to rethink your practice operations and how you develop them. A team approach is the best way to facilitate idea generation, engagement, and commitment. Each member of your eye care team brings a different perspective t…

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Views 605

Consider Remote Work for COVID-19 Recovery and Beyond

MAY 19, 2020 in Coronavirus, Practice Operations, Risk Management, Staff Management, Strategic Planning

A standard procedure during the initial phase of the COVID-19 pandemic was to transition physicians and staff to remote work. As practices continue to reopen, remote work may remain an essential strategy for maintaining infection control and reducing expenses in your practic…

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Views 569

Positively Impact Your Patients With Direct Physician Communication on COVID-19 Safety Measures

MAY 18, 2020 in Coronavirus, Staff Management, Practice Operations, Risk Management, Strategic Planning

As your ophthalmic practices reopens, you may find that patients have concerns about the safety of in-practice visits. One of the most effective ways to minimize patients’ concerns is through a direct call from the ophthalmologist to the patient. Not only will this help alla…

Comments 0
Views 694

Private Equity and Your Rent Collection Game Plan

MAY 15, 2020 By Collin Hart in Financial Management, Coronavirus, Staff Management, Risk Management, Practice Operations

If you partnered with a private equity backed management services organization but retained ownership of your real estate, you may have received a rent deferral request for April, May, June and beyond.

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Views 222

Use CDC Guidelines to Evaluate Staff With COVID-19 Exposure Risk

MAY 14, 2020 in Practice Operations, Coronavirus, Staff Management, Risk Management, Strategic Planning

As practices face the inevitable scenario when one of their healthcare personnel (HCP) is exposed to COVID-19, leadership will need an accurate and decisive course of action. The CDC provides exposure classifications with a recommended level of monitoring and outlines when w…

Comments 0
Views 3414

Reboot Your Practice During COVID-19 Recovery

MAY 13, 2020 in Financial Management, Risk Management, Coronavirus, Regulatory, Strategic Planning, Practice Operations, Staff Management, Lean Management

In response to the COVID-19 pandemic and the impact on ophthalmic practices, the AAOE Practice Recovery Task Force has developed Reboot Your Practice: Post-COVID-19 Recovery Roadmap for the Ophthalmic Practice. This comprehensive roadmap can serve as your guide to a successf…

Comments 0
Views 442

Module 4.1: Stay Connected and Communicate with Your Staff

MAY 12, 2020 By Joanne Mansour, OCSR, Heather Modjesky, COE in Practice Operations, Coronavirus, Staff Management

Many practices have laid off or furloughed staff that will be critical to their practice recovery following the pandemic. The remaining staff are no longer working with their colleagues and may also be working in alternative positions. These changes may impact each employee…

Comments 0
Views 432

Module 5.3: Occupational Safety and Health Administration Considerations During the COVID-19 Pandemic

MAY 12, 2020 By Jennifer Cosey, Vice President, Eagle Associates, Inc. in Coronavirus, Staff Management, Regulatory, Risk Management, Practice Operations

As the COVID-19 pandemic continues, it is essential to provide a safe working environment for employees in the practice.

Comments 0
Views 722

Reboot Your Practice: Post-COVID-19 Recovery Roadmap for the Ophthalmic Practice

MAY 12, 2020 in Staff Management, Coronavirus, EHRs, Practice Operations, Financial Management, Regulatory, Risk Management, Strategic Planning, Lean Management

Resources and forms to help medical offices recover from the financial impact of COVID-19.

Comments 0
Views 6404

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