Practice Management Advice

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Ensure Compliance With Civil Rights Protections During COVID-19

JUL 27, 2020 in Risk Management, Staff Management, Regulatory, Patient Satisfaction, Coronavirus, Practice Operations

The U.S. Department of Health and Human Services Office for Civil Rights (OCR) recently released guidance on civil rights protections which prohibits discrimination during COVID-19. This announcement was directed to recipients of federal financial assistance and included a r…

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Views 147

Prepare for the Arrival of a Possible COVID-19 Patient in Your Clinic

JUN 16, 2020 in Regulatory, Risk Management, Practice Operations, Staff Management, Coronavirus

Patients may visit your clinic with suspected COVID-19 symptoms or report they have tested positive recently. Protect other patients and health care personnel by proactively preparing a streamlined process to address this likely scenario. The Centers for Disease Control and…

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Views 1067

CMS Issues COVID-19 Guidance for Patients Returning to Health Care Facilities

JUN 11, 2020 in Staff Management, Regulatory, Risk Management, Coronavirus, Strategic Planning, Practice Operations

Now that medical offices are reopening across the country after COVID-19, the Centers for Medicare & Medicaid Services (CMS) has released recommendations and expectations for the public when visiting a medical office. This guidance is to ensure that nonemergency health care…

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Views 638

Risk Management: Patient Disclosures and Informed Consent for COVID-19 Risk

JUN 10, 2020 in Coronavirus, Practice Operations, Risk Management, Regulatory, Staff Management

When patients visit your clinic, they will be asked to follow the safety precautions you have implemented. In addition to Centers for Disease Control and Prevention (CDC) safety guidelines, many physicians are considering adding disclosures to their safety protocols. The dis…

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Views 941

Module 6: Maintain Business Development and Marketing Plans

JUN 03, 2020 By Sara Burns Rapuano, MBA, OCS, Ravi D Goel MD, Joy Woodke, COE, OCS, OCSR in Practice Operations, Risk Management, Medical Records, EHRs, Coronavirus, Regulatory

The COVID-19 pandemic has had a monumental financial and cultural impact on every practice — whether large, small, private or academic-based. Now, more than ever, a refocus on business development and marketing should be among your top recovery strategies.

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Views 539

A Game Plan to Balancing Practice and Real Estate Partnerships

MAY 15, 2020 By Collin Hart in Regulatory, Practice Operations, Coronavirus, Financial Management

If you own your practice or ambulatory surgery center real estate and remain a partner in the practice, you likely walk a thin line balancing the interests of both entities.

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Views 91

Reboot Your Practice During COVID-19 Recovery

MAY 13, 2020 in Financial Management, Risk Management, Coronavirus, Regulatory, Strategic Planning, Practice Operations, Staff Management, Lean Management

In response to the COVID-19 pandemic and the impact on ophthalmic practices, the AAOE Practice Recovery Task Force has developed Reboot Your Practice: Post-COVID-19 Recovery Roadmap for the Ophthalmic Practice. This comprehensive roadmap can serve as your guide to a successf…

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Views 450

Module 5.3: Occupational Safety and Health Administration Considerations During the COVID-19 Pandemic

MAY 12, 2020 By Jennifer Cosey, Vice President, Eagle Associates, Inc. in Coronavirus, Staff Management, Regulatory, Risk Management, Practice Operations

As the COVID-19 pandemic continues, it is essential to provide a safe working environment for employees in the practice.

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Views 803

Module 5.4: HIPAA Policies, Requirements and Temporary Suspensions

MAY 12, 2020 By Jennifer Cosey, Vice President, Eagle Associates, Inc. in EHRs, Practice Operations, Risk Management, Medical Records, Coronavirus, Regulatory

Enable the practice to meet HIPAA requirements and understand temporary enforcement discretion as it relates to the COVID-19 pandemic.

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Views 386

Reboot Your Practice: Post-COVID-19 Recovery Roadmap for the Ophthalmic Practice

MAY 12, 2020 in Staff Management, Coronavirus, EHRs, Practice Operations, Financial Management, Regulatory, Risk Management, Strategic Planning, Lean Management

Resources and forms to help medical offices recover from the financial impact of COVID-19.

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Views 7328

Module 5.2: Develop Reopening and Recovery Protocols

MAY 12, 2020 By Robert E Wiggins, MD, MHA, Jennifer Rispo-Maguire, Ravi D Goel MD, Arvind Saini, MD, MBA, Sanjay D Goel, MD, Joy Woodke, COE, OCS, OCSR in Coronavirus, Lean Management, Regulatory, Strategic Planning, Risk Management, Practice Operations, Staff Management

The coronavirus has caused a lasting shift in the American subconscious. We will always remember this time, much as the country dealt with the new realities after times of war and national tragedies. For months after we are given the green light to leave our homes, patients,…

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Views 1265

Module 3: Identify Financial Relief

MAY 11, 2020 By Scott Haber in Coronavirus, Financial Management, Regulatory

In response to the COVID-19 crisis, numerous financial relief options have been made available through congressional legislation and federal regulatory action. The Coronavirus Aid, Relief and Economic Security (CARES) Act created or expanded multiple federal loan programs, a…

Comments 0
Views 346

CMS Offers Accelerated Payments for Healthcare Providers

MAR 28, 2020 in Billing, Regulatory

CMS announced March 28 that it will accelerate advanced Medicare payments available to physicians and other healthcare providers due to the effects of the COVID-19 pandemic.

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Views 5232

Why You Need to Answer the Phone

MAR 13, 2018 By Sara Burns Rapuano, MBA, OCS in Staff Management, Regulatory, Risk Management

In most cases, the patient-care experience starts with that phone call. It prepares patients by educating and informing them about your office and what they can expect when they come to see you. It also extends the patient-care experience if they call back for medical questi…

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Views 3720

Sexual Harassment at Work

MAR 01, 2018 By Ashley R Geary, JD in Regulatory, Risk Management, Staff Management

Under U.S. law, employers of 15 or more employees must comply with Title VII of the Civil Rights Act of 1964, which includes prevention and response to sexual harassment. Many states and cities also have anti-discrimination laws that may apply to smaller practices as well. H…

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Views 255

How the IRIS Registry Helps You Participate in MIPS

FEB 15, 2018 in Regulatory, AAOE Program Highlights

The Quality Payment Program represents a significant change in Medicare physician payment. This AAO 2017 course will help participants understand how to use the IRIS Registry to successfully participate in the Merit-Based Incentive Payment System.

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Views 127

Failure to Comply: How to Respond to Payment Adjustments, Audits, and Complaints

FEB 12, 2018 in Medical Records, Regulatory, AAOE Program Highlights

The medical field is inundated with laws, regulations, and payer-imposed requirements, all of which providers must comply with in order to maintain a successful practice. Unfortunately, no matter how comprehensive your compliance plan is, things can and will go wrong. This A…

Comments 0
Views 210

HIPAA Compliance in the Smartphone Age

APR 13, 2017 By Brenda Laigaie, JD, Ashley R Geary, JD in Practice Operations, Risk Management, Medical Records, Regulatory

Widespread use of mobile devices is rapidly changing how industries do business and, therefore, what they must do to ensure compliance with the law. The health care industry is no exception. As the use of portable devices to practice medicine rapidly increases, health provid…

Comments 0
Views 3282

Value-Based Reimbursement and Quality Improvement in Your Practice

JAN 17, 2017 in Regulatory, Financial Management, AAOE Program Highlights, Alternative Payment Models

Practice administrators and ophthalmologists need to begin preparing for a future where the value of health care, rather than volume, delivered will be increasingly rewarded by payers. There will also be greater transparency for patients in terms of health care outcomes.

Comments 0
Views 378

Who Should Lead the Transformation to Value through Clinical Integration: Physicians or Hospitals

JAN 17, 2017 in Regulatory, AAOE Program Highlights

This recorded AAO 2016 course focuses on the two approaches to clinically integrated network development: hospital-led and physician-developed. Learn the rationale behind physicians' decisions to develop their own CINs and how technology, quality, and finance remain at the c…

Comments 0
Views 26

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