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Practice Management Blog

Help and advice on running a successful practice, from the experts at the American Academy of Ophthalmic Executives. Articles featured in the AAOE's Practice Management Express email newsletter.

Practice Management Advice
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1-20 of 24 results

Why You Need to Answer the Phone

MAR 13, 2018 By Sara Burns Rapuano, MBA, OCS in Staff Management, Regulatory, Risk Management

In most cases, the patient-care experience starts with that phone call. It prepares patients by educating and informing them about your office and what they can expect when they come to see you. It also extends the patient-care experience if they call back for medical questi…

Comments 0

Views 2442

Sexual Harassment at Work

MAR 01, 2018 By Ashley R Geary in Regulatory, Risk Management, Staff Management

Under U.S. law, employers of 15 or more employees must comply with Title VII of the Civil Rights Act of 1964, which includes prevention and response to sexual harassment. Many states and cities also have anti-discrimination laws that may apply to smaller practices as well. H…

Comments 0

Views 188

How the IRIS Registry Helps You Participate in MIPS

FEB 15, 2018 in Regulatory, AAOE Program Highlights

The Quality Payment Program represents a significant change in Medicare physician payment. This AAO 2017 course will help participants understand how to use the IRIS Registry to successfully participate in the Merit-Based Incentive Payment System.

Comments 0

Views 107

Failure to Comply: How to Respond to Payment Adjustments, Audits, and Complaints

FEB 12, 2018 in Medical Records, Regulatory, AAOE Program Highlights

The medical field is inundated with laws, regulations, and payer-imposed requirements, all of which providers must comply with in order to maintain a successful practice. Unfortunately, no matter how comprehensive your compliance plan is, things can and will go wrong. This A…

Comments 0

Views 163

HIPAA Compliance in the Smartphone Age

APR 13, 2017 By Brenda Laigaie, JD, Ashley R Geary in Practice Operations, Risk Management, Medical Records, Regulatory

Widespread use of mobile devices is rapidly changing how industries do business and, therefore, what they must do to ensure compliance with the law. The health care industry is no exception. As the use of portable devices to practice medicine rapidly increases, health provid…

Comments 0

Views 748

Value-Based Reimbursement and Quality Improvement in Your Practice

JAN 17, 2017 in Regulatory, Financial Management, AAOE Program Highlights, Alternative Payment Models

Practice administrators and ophthalmologists need to begin preparing for a future where the value of health care, rather than volume, delivered will be increasingly rewarded by payers. There will also be greater transparency for patients in terms of health care outcomes.

Comments 0

Views 305

Who Should Lead the Transformation to Value through Clinical Integration: Physicians or Hospitals

JAN 17, 2017 in Regulatory, AAOE Program Highlights

This recorded AAO 2016 course focuses on the two approaches to clinically integrated network development: hospital-led and physician-developed. Learn the rationale behind physicians' decisions to develop their own CINs and how technology, quality, and finance remain at the c…

Comments 0

Views 20

View ‘Implementing MIPS in Your Practice’ Webinar

NOV 18, 2016 in Webinar-Webcast, Regulatory

Academy experts presented a live webinar Nov. 18 titled “Implementing MIPS in Your Practice.” Learn how to avoid penalties in 2019, hear answers to the questions your colleagues submitted to mips@aao.org and understand how to navigate the new reporting requirements during th…

Comments 0

Views 9146

Best of E-Talk: Nondiscrimination Notices

NOV 17, 2016 in Best of E-Talk, Regulatory

Question: Is it always necessary to post a “Notice of Nondiscrimination” in their office and on their website?

Comments 0

Views 141

Best of E-Talk: Giving Out Prisoner Medical Information

SEP 22, 2016 in Best of E-Talk, Regulatory

Question: How do HIPAA rules apply when the patient is incarcerated?

Comments 0

Views 135

Surviving and Thriving in a Small Practice

APR 21, 2016 in Regulatory, EHRs, Alternative Payment Models, Buying, Selling, Merging Practices, Practice Operations

How do solo and small group practices succeed amid significant changes to Medicare and other federal programs? This expert panel during Mid-Year Forum 2016 discussed several practice models and how ophthalmologists can successfully adapt.

Comments 0

Views 759

HIPAA Under HITECH: What's The Government Focus and How to Prepare

FEB 24, 2016 in AAOE Program Highlights, Regulatory

Since implementation of the Health Information Technology for Economic and Clinical Health act, practices must ensure that their HIPAA policies, procedures, and practices remain in compliance. This course covers some of key changes.

Comments 0

Views 156

The World of Audits: Strategies for Managing Audits for Fraud and Abuse, Coding, HIPAA, Meaningful Use, and Quality

FEB 19, 2016 in Risk Management, AAOE Program Highlights, Practice Operations, Billing, Regulatory, Medical Records

The medical field has entered into an era of audits. In this course capture from the AAOE Program of AAO 2015, instructor Brenda Laigaie, JD, discusses the myriad of audits that practices may become subject to and which parties will be involved in the audit.

Comments 0

Views 627

Ophthalmology's Place in Accountable Care Organizations

FEB 18, 2016 in Practice Ownership, Regulatory

Under accountable care organizations, ophthalmology practices face new relationships and operational challenges. The Academy had lawyer Brenda N. Laigaie of Wade, Goldstein, Landau & Abruzzo, P.C. address some common issues.

Comments 0

Views 439

Best of E-Talk: Sign Language Certification

JAN 20, 2016 in Best of E-Talk, Patient Satisfaction, Practice Operations, Regulatory

Question: I have a deaf patient, and one of my employees knows basic sign language. Do they need to be certified in order to establish their fluency?

Comments 0

Views 107

Best of E-Talk: Self Payments

JAN 06, 2016 in Best of E-Talk, Regulatory, Practice Operations

Question: I have a new patient who was recently injured during a boating accident. Their employer called and would like to do a self-pay — even though they already faxed over the workers’ compensation forms. However, this seems to be a work-related claim and therefore should…

Comments 0

Views 265

Best of E-Talk: Federal Requirements for Medical Translation

OCT 21, 2015 in Patient Satisfaction, Regulatory, Practice Operations, Best of E-Talk

Question: We have a new patient who was just scheduled, and his wife requested a professional, certified Spanish translator. Keep in mind the patient’s insurance won’t pay for this translator. Is this a requirement based on the Americans With Disabilities Act?

Comments 0

Views 203

Best of E-Talk: History and Physical Requirements Before Surgery

OCT 21, 2015 in Best of E-Talk, Regulatory, Medical Records

Question: Where can I find Medicare guidelines for the history and physical requirements (H&P) prior to cataract surgery? The surgery center wants our H&P to be completed within 30 days of the surgery, but some patients want to wait three to four months.

Comments 0

Views 323

Best of E-Talk: DEA Registration Across State Lines

OCT 09, 2015 in Medical Records, Best of E-Talk, Practice Operations, Regulatory

Question: Does anyone know what the Drug Enforcement Agency (DEA) rules are for physicians who work in two states? Do they need to maintain a separate DEA registration number for each location?

Comments 0

Views 55

HIPAA Compliance Essentials: What You Need to Know to Prepare for an Audit

JUN 17, 2014 in Regulatory, Webinar-Webcast

Find out if your practice meets HIPAA requirements for privacy, security and breach notification during this free recorded webinar. Expert instructors will show you what you need to know to evaluate your risk of noncompliance and identify areas to improve. Learn how to be pr…

Comments 0

Views 150

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1-20 of 24 results

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