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About the Blog

Practice Management Blog

Help and advice on running a successful practice, from the experts at the American Academy of Ophthalmic Executives. Articles featured in the AAOE's Practice Management Express email newsletter.

Practice Management Advice
1-19 of 19 results

Lesson Learned: Hospice and Medicare Advantage

JUN 14, 2019 By Natalie M Loyacano, COMT, OCSR in Practice Operations, Financial Management, Billing

Natalie Loyacano shares important considerations you should be aware of when dealing with hospice and Medicare Advantage Plans.

Comments 0

Views 346

Structuring Physician Employment Agreements: An Interview with Mark Kropiewnicki

MAR 26, 2018 in Webinar-Webcast, Billing, Financial Management

Changing demographics in ophthalmology contribute to high demand for new associate ophthalmologists. What does the competition mean for ophthalmologist employment agreements? We talked to contract expert Mark E. Kropiewnicki, JD, LLM.

Comments 0

Views 297

E&M vs Eye Codes: Who Is the Winner?

FEB 12, 2018 in AAOE Program Highlights, Billing

Physicians tend to code far more exams than tests or surgical procedures, so for the financial success of the practice, it is vital to understand when to bill an E&M and when to bill an eye code. This AAO 2017 course will help you distinguish between medical and vision and w…

Comments 0

Views 1009

How Relevant are RVUs to Your Practice: An Interview with Ann Hulett

SEP 07, 2017 By Ann M Hulett, CMPE in Billing, Webinar-Webcast, Financial Management

Every July, CMS releases its proposed fee schedule for next year. This usually includes changes to conversion factors and relative unit values. I inevitably wonder how much these changes will financially affect my practice next year. To answer that question, you have to unde…

Comments 0

Views 338

E&M vs. Eye Codes: Who Is the Winner?

JAN 17, 2017 in Billing, AAOE Program Highlights

When should you bill an E&M and when an eye code? Physicians tend to code far more exams than tests or surgical procedures, so for the financial success of the practice, it is vital to solve the mystery.

Comments 0

Views 993

Best of E-Talk: Collecting Deductibles

JAN 13, 2017 in Billing, Best of E-Talk

Question: How should I handle patients who have high deductibles, yet refuse to pay at the time of service?

Comments 0

Views 634

Best of E-Talk: Charging for Refraction

JAN 13, 2017 in Billing, Best of E-Talk

Question: How often should I charge my patients for a refraction?

Comments 0

Views 653

Best of E-Talk: Collecting at Time of Service

DEC 08, 2016 in Billing, Best of E-Talk

Question: This coming year, our practice would like to collect a set dollar amount at check-in for patients with high-deductible plans who have not met their deductible. We plan to let the patients' know we will collect a set fee and, once the payer processes the claim, will…

Comments 0

Views 347

Best of E-Talk: Charging for Medical Records

DEC 08, 2016 in Billing, Best of E-Talk

Question: Is it legal to charge the patient for transferring their medical records to another physician’s office?

Comments 0

Views 261

3 Keys for Optimizing Your Billing

MAR 31, 2016 By Ron Rosenberg, PA, MPH in Billing

Optimal billing is effective and efficient, supports patient satisfaction and provides useful management information. To achieve optimal billing, you have to correctly and consistently perform a set of discrete tasks. Here are three of the most important keys we’ve encounter…

Comments 0

Views 1522

Best of E-Talk: Phoning for Debt Collection

MAR 10, 2016 in Billing, Best of E-Talk

Question: How many practices actually call patients before sending them to collections for late payment? We send our patients two regular bills and a warning letter before we start the process of collecting; however, this isn’t always effective. We’d obviously like to avoid…

Comments 0

Views 530

Hands on Billing for Beginners

FEB 24, 2016 in Billing, AAOE Program Highlights

During this course capture from the AAOE Program of AAO 2015, Ron Rosenberg, PA, MPH presents the step-by-step billing process for attendees new to billing. He also provides an overview of the process and a concentrated look at claim-form completion.

Comments 0

Views 552

Revenue Cycle Management and EHRs

FEB 24, 2016 in AAOE Program Highlights, Billing, EHRs

EHRs can be a powerful tool for facilitating billing and collections. But ineffective use of EHRs can distort services and complicate payer relations (and collections) for services that you provide. Learn how to capitalize on EHRs to improve your revenue cycle and operations…

Comments 0

Views 99

The World of Audits: Strategies for Managing Audits for Fraud and Abuse, Coding, HIPAA, Meaningful Use, and Quality

FEB 19, 2016 in Risk Management, AAOE Program Highlights, Practice Operations, Billing, Regulatory, Medical Records

The medical field has entered into an era of audits. In this course capture from the AAOE Program of AAO 2015, instructor Brenda Laigaie, JD, discusses the myriad of audits that practices may become subject to and which parties will be involved in the audit.

Comments 0

Views 661

Best of E-Talk: Collecting Copays Up Front

FEB 03, 2016 in Best of E-Talk, Billing, Practice Operations

Question: Currently, our practice waits to collect copays until check-out. However, quite a few speakers at last year’s annual meeting recommended that we collect them up front in order to reduce outstanding patient balances. A colleague of mine, on the other hand, mentioned…

Comments 0

Views 523

Best of E-Talk: Bankrupt Patients

JAN 20, 2016 in Best of E-Talk, Practice Operations, Financial Management, Billing

Question: When a patient files for bankruptcy, how should the practice manage the account?

Comments 0

Views 221

Revenue Cycle Management and EHRs

FEB 22, 2015 By Ron Sterling, Principal Consultant, Sterling Solutions, Ltd. in EHRs, Billing

Migrating from today’s fee-for-service–focused model to the hybrid model of tomorrow will require a new look at the activities you track in your EHR and may complicate the relationship between EHR-based medical records and billing activities.

Comments 0

Views 132

Getting the Last 10 Percent: Moving Billing and Collection Performance from Mediocre to Outstanding

APR 01, 2013 By Ron Rosenberg, PA, MPH in Billing

The billing and collection process closely resembles the clinical processes used to evaluate and manage a patient’s medical eye problems. During a medical examination, all components of the history and/or exam must be completed. The same is true for billing and collection. A…

Comments 0

Views 282

Managing Your Practice’s Billing Operation

AUG 01, 2008 By Ron Rosenberg, PA, MPH in Financial Management, Billing

How should the owner of an ophthalmology practice or the practice’s administrator assess the performance of their billing and collections process? We assert that they should not only pay particular attention to the core functions of the billing and collection process but als…

Comments 0

Views 218

1-19 of 19 results

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