• Registration

    Registration is free to Academy and AAOE members.

    Register Now

     

     

    Program Information

    Find specific course, session and event information. Click the "Filter" button at the top of the search page to refine your search results.

    Review Program

     

    Information for Registrants

    Registrant information will be posted in October.

     

     

    Program Overview

    For deeper emersion, attend these three-hour Master Classes and connect with what inspires you, what challenges you and the innovations that will help you advance your practice. The American Academy of Ophthalmic Executives® (AAOE®) offers three Master Classes on Friday and four Master Classes on Saturday. New this year: AAOE is debuting its first Coding Master Class, Learn to Audit Your Records the Way Payers Do (SPE22). 


    Credit + Ticket Information

    All Master Classes require a separate ticket ($). The only Master Class eligible for AAPC and/or IJCAHPO credit (C) is Learn to Audit Your Records the Way Payers Do (SPE22).


    Friday Master Classes

    The Profitable Retina Practice: Unlock Strategic Growth and Profitability | SPE20   ($)

    Joy Woodke  

    Emerging technology, new treatment plans, and increasingly complex regulatory and reimbursement challenges require retina administrators to identify new strategies for successful growth and profitability. This comprehensive master class addresses these challenges through a mix of presentations, panel discussion and audience participation. The session will include:

    • Relevant hot topics in retina coding and reimbursement
    • Tools for successfully monitoring and maximizing drug reimbursement
    • Strategies for profitable medication inventory management
    • Key profitability strategies for the retina practice administrator including efficiency, contracts and technicians/scribes

    Senior Instructor: Joy Woodke, COE, OCS, OCSR
    Instructors: Richard J. Donnelly, CEO and Sean D. Goodale, CPA, MBA

    Oct. 11, 1:30 p.m. to 4:30 p.m. | Moscone Center, South, Room 211
    $250 early reg. (by Aug. 7) | $270 advanced reg. (by Sept. 13) | $300 onsite reg.


    New! Optimize Your Patient Experience: Lessons From the Waiting Room | SPE21   ($)

    Sara Rapuano AAO Master Class presenter  

    Operational challenges like long wait times and improving patient satisfaction can be successfully overcome through easy-to-implement tools and lean practice optimizations.  Attend this master class and learn to:

    • Identify the critical touch points in your patient experience
    • Accurately assess waste (of staff time and resources) within your practice
    • Unclog bottle necks in your clinic flow
    • Nurture a culture of excellence through continuous improvement of patient and staff satisfaction
    • Explore ways for measuring your patients’ experience

    Senior Instructor: Sara Burns Rapuano, MBA, CPC, COE, OCS
    Instructor: Stephanie Collins Mangham, MBA, COA, OCRS

    Oct. 11, 1:30 p.m. to 4:30 p.m. | Moscone Center, South, Room 213
    $250 early reg. (by Aug. 7) | $270 advanced reg. (by Sept. 13) | $300 onsite reg

    New! Audit Your Records the Way Payers Do | SPE22   ($/C)

    Sue Vicchrilli The Academy’s director of coding and reimbursement, Sue Vicchrilli leads an intensive program that helps you prepare for the inevitable and identify your practice’s most vulnerable audit targets. To prepare for and maximize your workshop experience:
    • Run a procedure productivity report. Bring a chart note that represents the level of new and established E/M code and Eye visit code submitted most often.
    • Which testing services do you bill most often? Bring an example of the chart note, the test and the interpretation and report.
    • EHR? Bring a copy of your signature protocol. Paper records? Bring a copy of your signature log.

    Make sure all patient information is removed from the chart notes or you will have to implement your HIPAA breach protocol. The master class workbook includes all the current chart audit targets by state. Bonus: the course includes a copy of the Coding Audit Success Toolkit.

    Senior Instructor:
     Sue Vicchrilli, COT, OCS, OCSR
    Instructors: Kristin Carter, MD and Jenny Edgar, CPC, CPCO, OCS, OCSR

    Oct. 11, 1:30 p.m. to 4:30 p.m. | Moscone Center, South, Room 206-208

    $300 early reg. (by Aug. 7) | $320 advanced reg. (by Sept. 13) | $350 onsite reg

    3.0 IJCAHPO Group A CE credits have been requested for this course. Attendees must sign the attendance sheet and have their badge scanned to get credit.

     

    Saturday Master Classes

    The Profitable Practice: Effectively Manage Your Billing Operations | SPE26   ($)

    Ron Rosenberg  

    Maximize your practice’s income through efficient and effective billing operations management.  Master class attendees get an in-depth review of the complete billing and collection process and detailed tutorials on how to:

    • Monitor collections performance
    • Effectively deploy and manage staff
    • Identify and correct problems that cause delayed or rejected claims
    • Generate meaningful reports
    • Review benchmarks to accurately measure staffing and billing costs

    Senior Instructor: Ron Rosenberg, PA, MPH
    Instructors: Donna Connolly, MBA and Curt Hill

    Oct. 12, 9 a.m. to 12 p.m. | Moscone Center, South, Room 211

    $250 early reg. (by Aug. 7) | $270 advanced reg. (by Sept. 13) | $300 onsite reg.

    New! HIPAA Compliance: An Insider's Guide for Avoiding Violations and Breaches | SPE27   ($)

    Ashley Geary  

    Practices face HIPAA-related compliance issues on a daily basis, whether they realize it or not.  This interactive master class explores the hot button issues that most practices encounter, including staff participation on social media, physician use of e-mail to discuss patient matters, PHI disclosure to vendors and potential practice purchasers, and many others. Audience members will be presented with common HIPAA-related scenarios and formulate responses from both a legal and practical standpoint.  By the end of this course, you’ll have the strategies and tools necessary to: (1) recognize HIPAA-related issues; (2) avoid HIPAA violations and breaches, when possible; and (3) respond to breaches as required.

    Senior Instructor: Ashley Geary, JD
    Instructor: Linda D. Harrison, PhD

    Oct. 12, 9 a.m. to 12 p.m. | Moscone Center, South, Room 213

    $250 early reg. (by Aug. 7) | $270 advanced reg. (by Sept. 13) | $300 onsite reg.

    New! Smart Money: Understand Your Payer Contracts, Finances and Revenue | SPE35   ($)

    Ann Hulett  

    Three years into payment reform brought on by MACRA, practices are experiencing the impact of flat conversion factors and increasingly rigorous payment policies. Now is the time to completely understand the financial aspects of your payer contracts and prepare for potential changes to those agreements. This master class reviews the relative value system and how it impacts most every contract. It also explores the effect that payer mix, payment policies and premium services have on the revenue you receive per encounter. Learn how to determine and calculate your practice’s Key Performance Indicators (KPIs), design meaningful reports and benchmark success against other practices like yours.

    Senior Instructor: Ann Hulett, CMPE
    Instructor: Sara Burns Rapuano, MBA, CPC, COE, OCS

    Oct. 12, 1:30 p.m. to 4:30 p.m. | Moscone Center, South, Room 211

    $250 early reg. (by Aug. 7) | $270 advanced reg. (by Sept. 13) | $300 onsite reg.

    The Essential Toolkit for New Administrators | SPE36   ($)

    Traci Fritz  

    Developed specifically for the new administrator, this master class highlights the most important knowledge and fundamental skills required to successfully manage a practice. The wide range of topics includes financial management, human resources, operations and regulatory compliance, as well as the key traits of successful managers. Attendees will be provided with a robust resource guide that can be used to foster continued growth after you’ve returned home.

    Senior Instructor: Traci Fritz, COE
    Instructor: Julia Elliott

    Oct. 12, 1:30 p.m. to 4:30 p.m. | Moscone Center, South, Room 213
    $250 early reg. (by Aug. 7) | $270 advanced reg. (by Sept. 13) | $300 onsite reg.

    Return to AAOE 2019 Program main page.

    Accreditation Statement

    The American Academy of Ophthalmology is accredited by the Accreditation Council for Continuing Medical Association (ACCME) to provide continuing medical education for physicians.

    Credit Information

    The American Academy of Ophthalmology designates this live activity for a maximum of 3 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in this activity.

    AAPC will honor 1:1 CEUs for any live event offering CME credit or AMA PRA Category Credit. AAPC members get instructions to download a certificate of completion from the workbook, course slides, and mobile meeting guide. Attendees are advised to have their badges scanned at the course in case of an audit.

    3.0 IJCAHPO Group A CE credits have been requested for this course. Attendees must sign the attendance sheet and have their badge scanned to get credit.